facebook tracking NHC Healthcare, Milan, Milan TN: CMS Ratings & Inspections
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NHC Healthcare, Milan

All states › Tennessee › Milan › NHC Healthcare, Milan

8017 Dogwood Lane Milan, TN 38358 · Gibson County

(731) 686-8373

Accepts Medicare Accepts Medicaid 117 certified beds For profit

CMS certification number 445069 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is NHC Healthcare, Milan a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for NHC Healthcare, Milan as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Tennessee average of 3.1. Inspectors issued 13 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 4.06 hours per resident per day at NHC Healthcare, Milan, above the Tennessee median of 3.66 (US median: 3.72). About 0.91 of those hours are from registered nurses. On weekends it falls to 3.26 hours, 20% below its all-week average. Ask how weekends are staffed. 61% of nursing staff left within a year (Tennessee median 48.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 4.06 hours
Above the Tennessee median of 3.66 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.91 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.26 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 61% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 42.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds117
Residents per day 91 About 78% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceDecember 1986
Part of a chainNational Healthcare Corporation
Legal business nameNHC HEALTHCARE-MILAN LLC

Paying for care at NHC Healthcare, Milan: Medicare and Medicaid

NHC Healthcare, Milan is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on August 27, 2025 and found 7 deficiencies. In total, inspectors issued 13 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 13 citations at NHC Healthcare, Milan across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (5) and infection control (2). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level E, August 27, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

August 27, 2025 · 7 citations

EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Aug 28, 2025)

DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0569 · Deficient, Provider has date of correction (Sep 5, 2025)

DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0693 · Deficient, Provider has date of correction (Sep 5, 2025)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Sep 5, 2025)

DPost nurse staffing information every day.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Deficient, Provider has date of correction (Sep 5, 2025)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Sep 5, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Nov 5, 2025)

December 18, 2024 · 1 citation · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Dec 25, 2024)

June 30, 2021 · 3 citations

EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has date of correction (Aug 13, 2021)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Aug 13, 2021)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Aug 13, 2021)

August 1, 2019 · 2 citations

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Deficient, Provider has date of correction (Aug 1, 2019)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 4, 2019)

Questions to ask on a tour of NHC Healthcare, Milan

  1. CMS cited the home under its abuse and neglect rules on August 1, 2019. How are staff trained, and how are concerns reported?
  2. Weekend staffing is 20% below the all-week average. Who is on duty on Saturday nights?
  3. Nursing staff turnover was 61% a year. How many of the staff come from agencies?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 3/5 3/5 5/5
August 2026 4/5 3/5 3/5 5/5
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Location

Hospitals near NHC Healthcare, Milan

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Christian Care Center of Medina Medina · 9.6 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 66 beds · Medicaid
Avondale Health and Rehabilitation Center Humboldt · 9.7 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 89 beds · Medicaid
W D Bill Manning Tennessee State Veterans Home Humboldt · 9.8 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 140 beds · Medicaid
Trenton Health and Rehabilitation Center Trenton · 10.9 mi away ★★★★★ Inspection 5/5 · Staffing 2/5 50 beds · Medicaid
Maplewood Health Care Center Jackson · 15.6 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 2/5 160 beds · Medicaid

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Affiliation comes from CMS's affiliated-entity data, October 2026. All 72 National Healthcare Corporation nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/tennessee/milan/nhc-healthcare-milan/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.