All states › Texas › Dallas › Continuing Care at Highland Springs
7910 Frankford Road Dallas, TX 75252 · Dallas County
All 33 nursing homes in Dallas, TX (29 take Medicaid)
CMS certification number 676329 · See this home on Medicare Care Compare
Is Continuing Care at Highland Springs a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Continuing Care at Highland Springs as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.45 hours per resident per day at Continuing Care at Highland Springs, above the Texas median of 3.30 (US median: 3.72). About 1.24 of those hours are from registered nurses. On weekends it falls to 3.91 hours, 12% below its all-week average. 34.5% of nursing staff left within a year (Texas median 50.2%). That is lower than most homes in Texas, a sign of a steadier team.
About this nursing home
Paying for care at Continuing Care at Highland Springs: Medicare and Medicaid
Continuing Care at Highland Springs is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 11, 2025 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Continuing Care at Highland Springs across 5 inspection dates, 4 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 21, 2026 (complaint inspection). The most common areas cited were resident assessment and care planning (7) and nutrition and dietary (3). The most serious was cited under the CMS rule to "ensure each resident must receive and the facility must provide necessary behavioral health care and services" (tag F0740, level K, January 21, 2026).
January 21, 2026 · 2 citations · includes complaint inspection
KEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
JDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
September 11, 2025 · 3 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that residents are free from significant medication errors.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
August 1, 2024 · 8 citations
FHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
ECoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
EPASARR screening for Mental disorders or Intellectual Disabilities
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DReasonably accommodate the needs and preferences of each resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
February 8, 2024 · 2 citations · includes complaint inspection
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure services provided by the nursing facility meet professional standards of quality.
May 24, 2023 · 2 citations
DAssure that each resident’s assessment is updated at least once every 3 months.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Questions to ask on a tour of Continuing Care at Highland Springs
- Inspectors cited the home at the immediate-jeopardy level on January 21, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $30,417 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 21, 2026 | Fine | $30,417 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 2/5 | 5/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 5/5 | 4/5 |
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Location
Hospitals near Continuing Care at Highland Springs
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.5 mi
-
1.6 mi
Medical Center of Plano PlanoEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 21m for patients treated and sent home
- 1.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Continuing Care at Highland Springs › All nursing homes in Dallas ›
Compare Continuing Care at Highland Springs with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Carrara · Plano · 5 stars · 1.5 mi
- Lindan Park Care Center · Richardson · 5 stars · 4.4 mi
- The Legacy at Willow Bend · Plano · 5 stars · 5.9 mi
- The Legacy Midtown Park · Dallas · 5 stars · 7.2 mi
Other Erickson Senior Living nursing homes in Texas
- Continuing Care at Eagles Trace · Houston · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 17 Erickson Senior Living nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.