All states › Texas › El Paso › Mountain View Health & Rehabilitation
1600 Muchison Rd El Paso, TX 79902 · El Paso County
All 21 nursing homes in El Paso, TX (21 take Medicaid)
CMS certification number 455471 · See this home on Medicare Care Compare
Is Mountain View Health & Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Mountain View Health & Rehabilitation as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.24 hours per resident per day at Mountain View Health & Rehabilitation, about the same as the Texas median of 3.30 (US median: 3.72). About 0.43 of those hours are from registered nurses. On weekends it falls to 2.72 hours, 16% below its all-week average. Ask how weekends are staffed. 25% of nursing staff left within a year (Texas median 50.2%). That is lower than most homes in Texas, a sign of a steadier team.
About this nursing home
Paying for care at Mountain View Health & Rehabilitation: Medicare and Medicaid
Mountain View Health & Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 26, 2026 and found 10 deficiencies, plus 13 from complaint inspections in the same period. In total, inspectors issued 69 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 69 citations at Mountain View Health & Rehabilitation across 16 inspection dates, 39 of them from complaint investigations. 5 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 17, 2025 (complaint inspection). The most common areas cited were quality of life and care (19) and resident assessment and care planning (13). The most serious was cited under the CMS rule to "develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured" (tag F0656, level J, November 17, 2025). 7 citations were under CMS's abuse, neglect and exploitation rules.
July 2, 2026 · 4 citations · includes complaint inspection
EHire a qualified full-time social worker in a facility with more than 120 beds.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 9, 2026 · 1 citation · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
March 26, 2026 · 11 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DReasonably accommodate the needs and preferences of each resident.
DEnsure each resident receives an accurate assessment.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate foot care.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
February 18, 2026 · 4 citations · includes complaint inspection
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
November 17, 2025 · 4 citations, includes immediate jeopardy · includes complaint inspection
JDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
September 5, 2025 · 6 citations · includes complaint inspection
EProvide and implement an infection prevention and control program.
DGive residents a notice of rights, rules, services and charges.
DNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
August 12, 2025 · 1 citation · includes complaint inspection
DHave policies on smoking.
May 5, 2025 · 5 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
JArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DRespond appropriately to all alleged violations.
April 24, 2025 · 2 citations · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
December 19, 2024 · 9 citations
EReasonably accommodate the needs and preferences of each resident.
EEnsure residents have reasonable access to and privacy in their use of communication methods.
EKeep residents' personal and medical records private and confidential.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
September 6, 2024 · 2 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 9, 2024 · 3 citations · includes complaint inspection
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
EProvide and implement an infection prevention and control program.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
January 29, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
December 22, 2023 · 1 citation · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 13, 2023 · 5 citations · includes complaint inspection
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide and implement an infection prevention and control program.
November 9, 2023 · 10 citations
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
EEnsure each resident receives an accurate assessment.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide enough food/fluids to maintain a resident's health.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DGive the resident's representative the ability to exercise the resident's rights.
DReasonably accommodate the needs and preferences of each resident.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Mountain View Health & Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on November 17, 2025 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 5, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $123,186 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 17, 2025 | Fine | $8,281 |
| Apr 24, 2025 | Fine | $66,860 |
| Jan 16, 2025 | Fine | $48,045 |
| Jan 16, 2025 | Payment Denial | 35 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
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Location
Hospitals near Mountain View Health & Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.3 mi
Providence Memorial Hospital El PasoEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 37m for patients treated and sent home
-
1.3 mi
Las Palmas Medical Center El PasoEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 7m for patients treated and sent home
-
1.4 mi
Sierra Medical Center El PasoEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 40m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Mountain View Health & Rehabilitation › All nursing homes in El Paso ›
Compare Mountain View Health & Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Mountain Villa Nursing Home · El Paso · 3 stars · 2.6 mi
- Nazareth Living Care Center · El Paso · 3 stars · 4.1 mi
- White Acres Wellness & Rehabilitation · El Paso · 2 stars · 5.2 mi
- The Bartlett Skilled Nursing and Assisted Living · El Paso · 2 stars · 5.5 mi
Other Creative Solutions In Healthcare nursing homes in Texas
- Avalon Place Kirbyville · Kirbyville · 5 stars
- Great Plains Nursing and Rehabilitation · Dumas · 5 stars
- Devine Health & Rehabilitation · Devine · 5 stars
- Oak Ridge Manor · Brownwood · 5 stars
- Shady Oak Nursing and Rehabilitation · Moulton · 5 stars
- Heritage House Nursing and Rehabilitation · Rosebud · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 150 Creative Solutions In Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.