All states › Texas › El Paso › The Bartlett Skilled Nursing and Assisted Living
221 Bartlett Drive El Paso, TX 79912 · El Paso County
All 21 nursing homes in El Paso, TX (21 take Medicaid)
CMS certification number 676457 · See this home on Medicare Care Compare
Is The Bartlett Skilled Nursing and Assisted Living a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Bartlett Skilled Nursing and Assisted Living as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.76 hours per resident per day at The Bartlett Skilled Nursing and Assisted Living, above the Texas median of 3.30 (US median: 3.72). About 0.15 of those hours are from registered nurses. Weekend staffing is close to its all-week average.
About this nursing home
Paying for care at The Bartlett Skilled Nursing and Assisted Living: Medicare and Medicaid
The Bartlett Skilled Nursing and Assisted Living is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 22, 2025 and found 5 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 37 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 37 citations at The Bartlett Skilled Nursing and Assisted Living across 8 inspection dates, 10 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on April 11, 2026. The most common areas cited were resident assessment and care planning (8) and resident rights (6). The most serious was cited under the CMS rule to "ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge" (tag F0627, level G, April 11, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
June 17, 2026 · 1 citation · includes complaint inspection
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
April 11, 2026 · 3 citations, includes actual harm · includes complaint inspection
GEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
August 22, 2025 · 5 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide and implement an infection prevention and control program.
August 7, 2025 · 3 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
March 13, 2025 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
February 6, 2025 · 2 citations · includes complaint inspection
EProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
July 11, 2024 · 8 citations
FConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
June 15, 2023 · 14 citations
EProvide safe and appropriate respiratory care for a resident when needed.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EDispose of garbage and refuse properly.
EProvide and implement an infection prevention and control program.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to organize and participate in resident/family groups in the facility.
DEnsure residents have reasonable access to and privacy in their use of communication methods.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of The Bartlett Skilled Nursing and Assisted Living
- Inspectors cited the home at the actual-harm level on April 11, 2026 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 7, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $30,355 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 11, 2026 | Fine | $8,492 |
| Aug 7, 2025 | Fine | $21,863 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 2/5 |
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Location
Hospitals near The Bartlett Skilled Nursing and Assisted Living
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 2.6 mi
- 3.1 mi
-
5.1 mi
The Hospitals of Providence Transmountain Campus El PasoEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 56m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Higher-rated nursing homes within 10 miles
- Mountain Villa Nursing Home · El Paso · 3 stars · 6.9 mi
- Nazareth Living Care Center · El Paso · 3 stars · 9.0 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.