All states › Texas › Flower Mound › Cross Timbers Rehabilitation and Healthcare Center
3315 Cross Timbers Rd Flower Mound, TX 75028 · Denton County
All 2 nursing homes in Flower Mound, TX (2 take Medicaid)
CMS certification number 675703 · See this home on Medicare Care Compare
Is Cross Timbers Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Cross Timbers Rehabilitation and Healthcare Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.72 hours per resident per day at Cross Timbers Rehabilitation and Healthcare Center, above the Texas median of 3.30 (US median: 3.72). About 0.57 of those hours are from registered nurses. On weekends it falls to 3.49 hours, 6% below its all-week average. 52.6% of nursing staff left within a year (Texas median 50.2%). 2 administrators left in the past year.
About this nursing home
Paying for care at Cross Timbers Rehabilitation and Healthcare Center: Medicare and Medicaid
Cross Timbers Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
This home is located in a hospital.
Health inspections
The most recent standard inspection was on April 16, 2026 and found 6 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Cross Timbers Rehabilitation and Healthcare Center across 7 inspection dates, 6 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 11, 2025 (complaint inspection). The most common areas cited were quality of life and care (8) and pharmacy service (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, September 11, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
April 16, 2026 · 6 citations
DReasonably accommodate the needs and preferences of each resident.
DProvide appropriate foot care.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DProvide and implement an infection prevention and control program.
February 26, 2026 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
November 21, 2025 · 1 citation · includes complaint inspection
DAllow residents to self-administer drugs if determined clinically appropriate.
September 11, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 24, 2025 · 9 citations
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
February 28, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
November 29, 2023 · 4 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Questions to ask on a tour of Cross Timbers Rehabilitation and Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on September 11, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 28, 2024. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,281 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 11, 2025 | Fine | $8,281 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
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Location
Hospitals near Cross Timbers Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.8 mi
Texas Health Presbyterian Hospital Flower Mound Flower MoundEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 28m for patients treated and sent home
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4.4 mi
Medical Center of Lewisville LewisvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 2m for patients treated and sent home
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6.6 mi
Baylor Medical Center at Trophy Club RoanokeEmergency roomMedian ER visit 1h 27m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Cross Timbers Rehabilitation and Healthcare Center › All nursing homes in Flower Mound ›
Compare Cross Timbers Rehabilitation and Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Denton Rehabilitation and Nursing Center · Denton · 5 stars · 7.3 mi
- Grapevine Medical Lodge · Grapevine · 5 stars · 7.5 mi
- Discovery Village at Southlake · Southlake · 5 stars · 10.0 mi
Other Nexion Health nursing homes in Texas
- Whispering Springs Rehabilitation and Healthcare Center · Carrizo Springs · 5 stars
- Renaissance Rehabilitation and Healthcare Center · Italy · 5 stars
- Pecan Creek Healthcare Center · Hamilton · 4 stars
- Coleman Healthcare Center · Coleman · 4 stars
- Arbor Hills Rehabilitation and Healthcare Center · Eagle Lake · 4 stars
- Sterling Hills Rehabilitation and Healthcare Center · Sweetwater · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 51 Nexion Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.