All states › Texas › Lewisville › Vista Ridge Nursing & Rehabilitation Center
700 E Vista Ridge Mall Dr Lewisville, TX 75067 · Denton County
All 2 nursing homes in Lewisville, TX (2 take Medicaid)
CMS certification number 676036 · See this home on Medicare Care Compare
Is Vista Ridge Nursing & Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Vista Ridge Nursing & Rehabilitation Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.42 hours per resident per day at Vista Ridge Nursing & Rehabilitation Center, above the Texas median of 3.30 (US median: 3.72). About 0.80 of those hours are from registered nurses. On weekends it falls to 3.03 hours, 11% below its all-week average. 58.2% of nursing staff left within a year (Texas median 50.2%).
About this nursing home
Paying for care at Vista Ridge Nursing & Rehabilitation Center: Medicare and Medicaid
Vista Ridge Nursing & Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 19, 2026 and found 5 deficiencies, plus 10 from complaint inspections in the same period. In total, inspectors issued 30 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 30 citations at Vista Ridge Nursing & Rehabilitation Center across 10 inspection dates, 18 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 2, 2025 (complaint inspection). The most common areas cited were resident rights (7) and quality of life and care (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level K, April 2, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 11, 2026 · 3 citations · includes complaint inspection
DReasonably accommodate the needs and preferences of each resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide safe and appropriate respiratory care for a resident when needed.
June 9, 2026 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
April 9, 2026 · 3 citations · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
March 19, 2026 · 5 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure medication error rates are not 5 percent or greater.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
November 26, 2025 · 3 citations · includes complaint inspection
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide safe and appropriate respiratory care for a resident when needed.
April 2, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
KEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 22, 2024 · 1 citation · includes complaint inspection
EProvide safe and appropriate respiratory care for a resident when needed.
April 16, 2024 · 5 citations · includes complaint inspection
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DKeep residents' personal and medical records private and confidential.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
March 3, 2024 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
October 26, 2023 · 7 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide and implement an infection prevention and control program.
DReasonably accommodate the needs and preferences of each resident.
DProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Vista Ridge Nursing & Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on April 2, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 9, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $10,348 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 2, 2025 | Fine | $10,348 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
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Location
Hospitals near Vista Ridge Nursing & Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.8 mi
Medical Center of Lewisville LewisvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 2m for patients treated and sent home
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5.1 mi
Baylor Medical Center at Carrollton CarrolltonEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 25m for patients treated and sent home
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6.1 mi
Baylor Surgical Hospital at las Colinas IrvingEmergency roomMedian ER visit 1h 11m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Vista Ridge Nursing & Rehabilitation Center › All nursing homes in Lewisville ›
Compare Vista Ridge Nursing & Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Brentwood Place One · Dallas · 5 stars · 8.1 mi
- Grapevine Medical Lodge · Grapevine · 5 stars · 8.2 mi
- The Madison on Marsh · Carrollton · 4 stars · 6.7 mi
- Prestonwood Rehabilitation & Nursing Center · Plano · 4 stars · 7.1 mi
Other Priority Management nursing homes in Texas
- Belterra Health & Rehab · McKinney · 5 stars
- Grapevine Medical Lodge · Grapevine · 5 stars
- Victoria Gardens of Frisco · Frisco · 4 stars
- Springtown Park Rehabilitation and Care Center · Springtown · 4 stars
- The Parks at Garland Healthcare and Rehab · Garland · 4 stars
- Mansfield Medical Lodge · Mansfield · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Priority Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.