All states › Texas › Garland › The Parks at Garland Healthcare and Rehab
3737 N Garland Ave. Garland, TX 75044 · Dallas County
All 6 nursing homes in Garland, TX (6 take Medicaid)
CMS certification number 676039 · See this home on Medicare Care Compare
Is The Parks at Garland Healthcare and Rehab a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Parks at Garland Healthcare and Rehab as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.25 hours per resident per day at The Parks at Garland Healthcare and Rehab, about the same as the Texas median of 3.30 (US median: 3.72). About 0.60 of those hours are from registered nurses. On weekends it falls to 2.95 hours, 9% below its all-week average. 39.3% of nursing staff left within a year (Texas median 50.2%). That is lower than most homes in Texas, a sign of a steadier team.
About this nursing home
Paying for care at The Parks at Garland Healthcare and Rehab: Medicare and Medicaid
The Parks at Garland Healthcare and Rehab is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 10, 2026 and found 4 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 12 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 12 citations at The Parks at Garland Healthcare and Rehab across 5 inspection dates, 8 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 7, 2023 (complaint inspection). The most common areas cited were nutrition and dietary (3) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, December 7, 2023). 2 citations were under CMS's abuse, neglect and exploitation rules.
April 10, 2026 · 4 citations
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide and implement an infection prevention and control program.
December 9, 2025 · 3 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProtect each resident from the wrongful use of the resident's belongings or money.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
January 30, 2025 · 1 citation · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
March 26, 2024 · 1 citation · includes complaint inspection
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
December 7, 2023 · 3 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Questions to ask on a tour of The Parks at Garland Healthcare and Rehab
- Inspectors cited the home at the immediate-jeopardy level on December 7, 2023 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 9, 2025. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $10,345 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 7, 2023 | Fine | $10,345 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 4/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
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Location
Hospitals near The Parks at Garland Healthcare and Rehab
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 2.8 mi
-
4.6 mi
Methodist Richardson Medical Center RichardsonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 2m for patients treated and sent home
- 6.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Parks at Garland Healthcare and Rehab › All nursing homes in Garland ›
Compare The Parks at Garland Healthcare and Rehab with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Lindan Park Care Center · Richardson · 5 stars · 3.0 mi
- The Legacy Midtown Park · Dallas · 5 stars · 7.7 mi
- Pure Health Transitional Care at Texas Health Pres · Dallas · 5 stars · 7.7 mi
- C C Young Memorial Home · Dallas · 5 stars · 8.1 mi
Other Priority Management nursing homes in Texas
- Belterra Health & Rehab · McKinney · 5 stars
- Grapevine Medical Lodge · Grapevine · 5 stars
- Victoria Gardens of Frisco · Frisco · 4 stars
- Springtown Park Rehabilitation and Care Center · Springtown · 4 stars
- Mansfield Medical Lodge · Mansfield · 4 stars
- Windmill Village Rehabilitation & Care Center · Lubbock · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Priority Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.