All states › Texas › Garland › Pleasant Valley Healthcare and Rehabilitation Center
1525 Pleasant Valley Rd Garland, TX 75040 · Dallas County
All 6 nursing homes in Garland, TX (6 take Medicaid)
CMS certification number 675305 · See this home on Medicare Care Compare
Is Pleasant Valley Healthcare and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pleasant Valley Healthcare and Rehabilitation Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.18 hours per resident per day at Pleasant Valley Healthcare and Rehabilitation Center, below the Texas median of 3.30 (US median: 3.72). About 0.56 of those hours are from registered nurses. On weekends it falls to 2.82 hours, 11% below its all-week average. 45.6% of nursing staff left within a year (Texas median 50.2%).
About this nursing home
Paying for care at Pleasant Valley Healthcare and Rehabilitation Center: Medicare and Medicaid
Pleasant Valley Healthcare and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
This home is located in a hospital.
Health inspections
The most recent standard inspection was on June 4, 2026 and found 6 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Pleasant Valley Healthcare and Rehabilitation Center across 7 inspection dates, 10 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 14, 2024 (complaint inspection). The most common areas cited were quality of life and care (5) and nutrition and dietary (4). The most serious was cited under the CMS rule to "provide safe, appropriate dialysis care/services for a resident who requires such services" (tag F0698, level J, September 14, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
July 17, 2026 · 1 citation · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
June 4, 2026 · 6 citations
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
December 19, 2025 · 1 citation · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
April 25, 2025 · 6 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
September 14, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProvide safe, appropriate dialysis care/services for a resident who requires such services.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
March 14, 2024 · 4 citations
EReasonably accommodate the needs and preferences of each resident.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
November 24, 2023 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
Questions to ask on a tour of Pleasant Valley Healthcare and Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on September 14, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 24, 2023. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $69,743 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 17, 2026 | Fine | $16,350 |
| Sep 14, 2024 | Fine | $19,928 |
| Nov 24, 2023 | Fine | $33,465 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
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Location
Hospitals near Pleasant Valley Healthcare and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.9 mi
-
5.9 mi
Lake Pointe Medical Center RowlettEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 22m for patients treated and sent home
-
7.4 mi
Methodist Richardson Medical Center RichardsonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 2m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Pleasant Valley Healthcare and Rehabilitation Center › All nursing homes in Garland ›
Compare Pleasant Valley Healthcare and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Lindan Park Care Center · Richardson · 5 stars · 5.8 mi
- Beacon Harbor Healthcare and Rehabilitation · Rockwall · 5 stars · 6.0 mi
- C C Young Memorial Home · Dallas · 5 stars · 9.0 mi
- Pure Health Transitional Care at Texas Health Pres · Dallas · 5 stars · 9.2 mi
Other The Ensign Group nursing homes in Texas
- Grand Terrace Rehabilitation and Healthcare · McAllen · 5 stars
- River Pointe of Trinity Healthcare and Rehabilitation · Trinity · 5 stars
- Golden Palms Rehabilitation and Retirement · Harlingen · 5 stars
- Beacon Harbor Healthcare and Rehabilitation · Rockwall · 5 stars
- Crestwood Health and Rehabilitation Center · Wills Point · 5 stars
- Legend Oaks Healthcare and Rehabilitation - Ennis · Ennis · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 347 The Ensign Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.