facebook tracking Victoria Gardens of Frisco, Frisco TX: CMS Ratings
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Victoria Gardens of Frisco

All states › Texas › Frisco › Victoria Gardens of Frisco

10700 Rolater Dr. Frisco, TX 75035 · Collin County

(972) 712-8652

All 3 nursing homes in Frisco, TX (3 take Medicaid)

Accepts Medicare Accepts Medicaid 118 certified beds Government

CMS certification number 675811 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Victoria Gardens of Frisco a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Victoria Gardens of Frisco as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Texas average of 2.8. Inspectors issued 16 citations in the last three years. CMS imposed 2 penalties, including $23,546 in fines, in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 4 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.42 hours per resident per day at Victoria Gardens of Frisco, above the Texas median of 3.30 (US median: 3.72). About 0.45 of those hours are from registered nurses. On weekends it falls to 2.96 hours, 13% below its all-week average. 40.6% of nursing staff left within a year (Texas median 50.2%).

Nursing care per resident per day 3.42 hours
Above the Texas median of 3.30 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.45 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.96 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 40.6% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds118
Residents per day 81 About 68% of beds filled, on average
OwnershipGovernment - Hospital district
Payment acceptedMedicare and Medicaid
Certified sinceNovember 1999
Part of a chainPriority Management
Legal business namePMG OPCO-FRISCO LLC

Paying for care at Victoria Gardens of Frisco: Medicare and Medicaid

Victoria Gardens of Frisco is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on July 9, 2026 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 16 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 16 citations at Victoria Gardens of Frisco across 10 inspection dates, 10 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 25, 2025 (complaint inspection). The most common areas cited were nutrition and dietary (5) and quality of life and care (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, February 25, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

July 9, 2026 · 3 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Aug 10, 2026)

EHonor the resident's right to organize and participate in resident/family groups in the facility.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0565 · Deficient, Provider has date of correction (Aug 10, 2026)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Aug 10, 2026)

January 14, 2026 · 1 citation · includes complaint inspection

DReasonably accommodate the needs and preferences of each resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0558 · Complaint inspection · Deficient, Provider has date of correction (Feb 5, 2026)

December 8, 2025 · 1 citation · includes complaint inspection

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Complaint inspection · Deficient, Provider has date of correction (Dec 10, 2025)

May 29, 2025 · 2 citations · includes complaint inspection

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jun 18, 2025)

DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0644 · Complaint inspection · Past Non-Compliance (Mar 17, 2025)

February 25, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection

JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Past Non-Compliance (Feb 22, 2025)

October 23, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection

JEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Immediate jeopardy · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Complaint inspection · Past Non-Compliance (Sep 9, 2024)

June 13, 2024 · 1 citation · includes complaint inspection

DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0805 · Complaint inspection · Deficient, Provider has date of correction (Jul 8, 2024)

April 18, 2024 · 3 citations · includes complaint inspection

EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (May 25, 2024)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Complaint inspection · Deficient, Provider has date of correction (May 25, 2024)

EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0925 · Deficient, Provider has date of correction (May 25, 2024)

March 22, 2024 · 1 citation · includes complaint inspection

EReasonably accommodate the needs and preferences of each resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0558 · Complaint inspection · Deficient, Provider has date of correction (Apr 12, 2024)

December 16, 2023 · 2 citations · includes complaint inspection

DProvide appropriate foot care.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0687 · Complaint inspection · Deficient, Provider has date of correction (Dec 29, 2023)

DProvide special eating equipment and utensils for residents who need them and appropriate assistance.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0810 · Complaint inspection · Deficient, Provider has date of correction (Dec 29, 2023)

Questions to ask on a tour of Victoria Gardens of Frisco

  1. Inspectors cited the home at the immediate-jeopardy level on February 25, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on October 23, 2024. How are staff trained, and how are concerns reported?
  3. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

2 penalties in the last three years, including $23,546 in fines.

DateTypeAmount or length
Feb 25, 2025 Fine $9,113
Oct 23, 2024 Fine $14,433

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 3/5 3/5
August 2026 4/5 4/5 2/5 4/5
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Location

Hospitals near Victoria Gardens of Frisco

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Stonemere Rehabilitation Center Frisco · 1.7 mi away ★★★★☆ Inspection 4/5 · Staffing 2/5 136 beds · Medicaid
Baybrooke Village Care and Rehab Center McKinney · 2.8 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 128 beds · Medicaid
The Legacy at Willow Bend Plano · 4.4 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 60 beds · Medicaid
Prairie Estates Frisco · 5.5 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 180 beds · Medicaid
The Belmont at Twin Creeks Allen · 6.5 mi away ★★★★☆ Inspection 3/5 · Staffing 3/5 112 beds · Medicaid

More nursing homes near Victoria Gardens of Frisco ›   All nursing homes in Frisco ›

Compare Victoria Gardens of Frisco with the 3 closest homes side by side ›

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Other Priority Management nursing homes in Texas

Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Priority Management nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/texas/frisco/victoria-gardens-of-frisco/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.