All states › Utah › American Fork › Monument Healthcare American Fork
350 East 300 North American Fork, UT 84003 · Utah County
All 2 nursing homes in American Fork, UT (2 take Medicaid)
CMS certification number 465097 · See this home on Medicare Care Compare
Is Monument Healthcare American Fork a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Monument Healthcare American Fork as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Utah average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.86 hours per resident per day at Monument Healthcare American Fork, above the Utah median of 3.68 (US median: 3.72). About 1.85 of those hours are from registered nurses. On weekends it falls to 4.18 hours, 14% below its all-week average. 50% of nursing staff left within a year (Utah median 50.6%). 2 administrators left in the past year.
About this nursing home
Paying for care at Monument Healthcare American Fork: Medicare and Medicaid
Monument Healthcare American Fork is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Utah's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 4, 2025 and found 1 deficiency, plus 2 from complaint inspections in the same period. In total, inspectors issued 59 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 59 citations at Monument Healthcare American Fork across 3 inspection dates, 40 of them from complaint investigations. 6 were at the actual-harm level (G–I), most recently on December 6, 2023. The most common areas cited were quality of life and care (10) and resident rights (10). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, December 6, 2023). 5 citations were under CMS's abuse, neglect and exploitation rules.
September 4, 2025 · 3 citations · includes complaint inspection
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide and implement an infection prevention and control program.
December 6, 2023 · 39 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProvide enough food/fluids to maintain a resident's health.
GSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
EPut firmly secured handrails on each side of hallways.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to manage his or her financial affairs.
DProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DPlan the resident's discharge to meet the resident's goals and needs.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure that residents are free from significant medication errors.
DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
DImplement a program that monitors antibiotic use.
CPost nurse staffing information every day.
February 28, 2022 · 17 citations, includes actual harm
GProvide care and assistance to perform activities of daily living for any resident who is unable.
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DProvide enough food/fluids to maintain a resident's health.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DKeep all essential equipment working safely.
DEnsure resident rooms meet each resident's needs.
DProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DEnsure each resident room has a window to the outside that meets requirements
Questions to ask on a tour of Monument Healthcare American Fork
- Inspectors cited the home at the actual-harm level on December 6, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 4, 2025. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- The home averages about 23% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $35,437 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 6, 2023 | Fine | $35,437 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 4/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 4/5 | 5/5 |
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Location
Hospitals near Monument Healthcare American Fork
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.2 mi
American Fork Hospital American ForkEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 22m for patients treated and sent home
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6.3 mi
Timpanogos Regional Hospital OremEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 43m for patients treated and sent home
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7.0 mi
Orem Community Hospital OremEmergency roomMedian ER visit 1h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Monument Healthcare American Fork › All nursing homes in American Fork ›
Compare Monument Healthcare American Fork with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Pointe Meadows Health and Rehabilitation · Lehi · 5 stars · 6.1 mi
- Stonehenge of Orem · Orem · 5 stars · 7.3 mi
- Stonehenge of American Fork · American Fork · 4 stars · 1.1 mi
- Cascades at Orchard Park · Orem · 4 stars · 7.3 mi
Other Monument Health Group nursing homes in Utah
- Monument Healthcare Cottonwood Creek · Salt Lake City · 5 stars
- Monument Healthcare Millcreek · Salt Lake City · 4 stars
- Monument Healthcare Pioneer Trail · Brigham City · 4 stars
- Monument Healthcare Brigham City · Brigham City · 3 stars
- Monument Healthcare Taylorsville · Salt Lake City · 3 stars
- Monument Healthcare Stonecreek · Bountiful · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 11 Monument Health Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.