All states › Utah › Salt Lake City › Monument Healthcare Millcreek
1201 East 4500 South Salt Lake City, UT 84117 · Salt Lake County
All 16 nursing homes in Salt Lake City, UT (16 take Medicaid)
CMS certification number 465139 · See this home on Medicare Care Compare
Is Monument Healthcare Millcreek a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Monument Healthcare Millcreek as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Utah average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.80 hours per resident per day at Monument Healthcare Millcreek, above the Utah median of 3.68 (US median: 3.72). About 1.01 of those hours are from registered nurses. On weekends it falls to 3.27 hours, 14% below its all-week average. 48.9% of nursing staff left within a year (Utah median 50.6%).
About this nursing home
Paying for care at Monument Healthcare Millcreek: Medicare and Medicaid
Monument Healthcare Millcreek is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Utah's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
This home is located in a hospital.
Health inspections
The most recent standard inspection was on November 20, 2025 and found 0 deficiencies, plus 10 from complaint inspections in the same period. In total, inspectors issued 16 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 16 citations at Monument Healthcare Millcreek across 3 inspection dates, 10 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 16 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (5) and pharmacy service (4). The most serious was cited under the CMS rule to "ensure each resident’s drug regimen must be free from unnecessary drugs" (tag F0757, level E, November 20, 2025).
January 21, 2026 · 2 citations · includes complaint inspection
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide safe, appropriate pain management for a resident who requires such services.
November 20, 2025 · 8 citations · includes complaint inspection
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that residents are free from significant medication errors.
DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
DKeep signed and dated reports of x-rays and other diagnostic services in the residents record.
DProvide and implement an infection prevention and control program.
November 2, 2023 · 6 citations
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure that residents are free from significant medication errors.
Questions to ask on a tour of Monument Healthcare Millcreek
- What do families most often ask you about before moving in?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 4/5 | 5/5 |
Add this rating badge to your websiteFree. Shows Monument Healthcare Millcreek's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Monument Healthcare Millcreek
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.8 mi
St Marks Hospital Salt Lake CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 49m for patients treated and sent home
- 1.1 mi
-
2.0 mi
Cottonwood Hospital Med Cntr MurrayEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 56m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Monument Healthcare Millcreek › All nursing homes in Salt Lake City ›
Compare Monument Healthcare Millcreek with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Monument Healthcare Cottonwood Creek · Salt Lake City · 5 stars · 0.5 mi
- Highland Care Center · Holladay · 5 stars · 1.1 mi
- Aspen Ridge West Transitional Rehab · Murray · 5 stars · 2.3 mi
- Little Cottonwood Rehabilitation and Nursing · South Salt Lake · 5 stars · 2.6 mi
Other Monument Health Group nursing homes in Utah
- Monument Healthcare Cottonwood Creek · Salt Lake City · 5 stars
- Monument Healthcare Pioneer Trail · Brigham City · 4 stars
- Monument Healthcare American Fork · American Fork · 3 stars
- Monument Healthcare Brigham City · Brigham City · 3 stars
- Monument Healthcare Taylorsville · Salt Lake City · 3 stars
- Monument Healthcare Stonecreek · Bountiful · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 11 Monument Health Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.