All states › Utah › Salt Lake City › Spring Creek Healthcare Center
4600 South Highland Drive Salt Lake City, UT 84117 · Salt Lake County
All 16 nursing homes in Salt Lake City, UT (16 take Medicaid)
CMS certification number 465049 · See this home on Medicare Care Compare
Is Spring Creek Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Spring Creek Healthcare Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Utah average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.18 hours per resident per day at Spring Creek Healthcare Center, below the Utah median of 3.68 (US median: 3.72). About 0.80 of those hours are from registered nurses. On weekends it falls to 2.74 hours, 14% below its all-week average. 72.7% of nursing staff left within a year (Utah median 50.6%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Spring Creek Healthcare Center: Medicare and Medicaid
Spring Creek Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Utah's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 3, 2025 and found 12 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 104 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 104 citations at Spring Creek Healthcare Center across 4 inspection dates, 8 of them from complaint investigations. 7 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 13, 2022. The most common areas cited were quality of life and care (25) and resident rights (14). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, April 13, 2022). 6 citations were under CMS's abuse, neglect and exploitation rules.
July 30, 2026 · 6 citations · includes complaint inspection
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EProvide and implement an infection prevention and control program.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that residents are free from significant medication errors.
February 3, 2025 · 12 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EProvide and implement an infection prevention and control program.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
January 11, 2024 · 15 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EImplement a program that monitors antibiotic use.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DKeep signed and dated reports of x-rays and other diagnostic services in the residents record.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DEnsure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
April 13, 2022 · 71 citations, includes immediate jeopardy
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
KTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
KRespond appropriately to all alleged violations.
KProvide appropriate treatment and care according to orders, resident’s preferences and goals.
KEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
JProvide appropriate pressure ulcer care and prevent new ulcers from developing.
JEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
HProvide enough food/fluids to maintain a resident's health.
HProvide safe, appropriate pain management for a resident who requires such services.
HProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
HEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
HEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
HProvide medically-related social services to help each resident achieve the highest possible quality of life.
HAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
HEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
HDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
HHave a plan that describes the process for conducting QAPI and QAA activities.
HSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
HHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
GImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
GCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
GProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
GObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
GProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
GProvide timely, quality laboratory services/tests to meet the needs of residents.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
FProvide and implement an infection prevention and control program.
FDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
FKeep all essential equipment working safely.
FGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to manage his or her financial affairs.
EProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
ENot hire anyone with a finding of abuse, neglect, exploitation, or theft.
EDevelop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EPlan the resident's discharge to meet the resident's goals and needs.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EPerform COVID19 testing on residents and staff.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
EEnsure staff are vaccinated for COVID-19
EMake sure that a working call system is available in each resident's bathroom and bathing area.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DPASARR screening for Mental disorders or Intellectual Disabilities
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DPost nurse staffing information every day.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure that residents are free from significant medication errors.
DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
DKeep complete, dated laboratory records in the resident's record.
DKeep signed and dated reports of x-rays and other diagnostic services in the residents record.
DProvide or get specialized rehabilitative services as required for a resident.
DImplement a program that monitors antibiotic use.
Questions to ask on a tour of Spring Creek Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on April 13, 2022 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 13, 2022. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 72.7% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $53,472 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 11, 2024 | Fine | $53,472 |
| Jan 11, 2024 | Payment Denial | 17 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Spring Creek Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.5 mi
St Marks Hospital Salt Lake CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 49m for patients treated and sent home
- 2.2 mi
-
2.8 mi
Cottonwood Hospital Med Cntr MurrayEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 56m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Spring Creek Healthcare Center › All nursing homes in Salt Lake City ›
Compare Spring Creek Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Highland Care Center · Holladay · 5 stars · 0.6 mi
- Monument Healthcare Cottonwood Creek · Salt Lake City · 5 stars · 1.1 mi
- Aspen Ridge Transitional Rehab · Murray · 5 stars · 3.0 mi
- Aspen Ridge West Transitional Rehab · Murray · 5 stars · 3.2 mi
Other Cascades Healthcare nursing homes in Utah
- Cascades at Riverwalk · Midvale · 4 stars
- South Ogden Post-Acute (Cascades at South Ogden) · Ogden · 4 stars
- Cascades at Orchard Park · Orem · 4 stars
- Parkdale Health and Rehab · Price · 3 stars
- Red Cliffs Health and Rehab · St. George · 2 stars
- Mt. Olympus Rehabilitation Center · Salt Lake City · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 19 Cascades Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.