All states › Utah › Salt Lake City › Millcreek Rehabilitation and Nursing
3520 South Highland Drive Salt Lake City, UT 84106 · Salt Lake County
All 16 nursing homes in Salt Lake City, UT (16 take Medicaid)
CMS certification number 465185 · See this home on Medicare Care Compare
Is Millcreek Rehabilitation and Nursing a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Millcreek Rehabilitation and Nursing as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Utah average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.26 hours per resident per day at Millcreek Rehabilitation and Nursing, below the Utah median of 3.68 (US median: 3.72). About 0.70 of those hours are from registered nurses. On weekends it falls to 2.02 hours, 10% below its all-week average. 53.5% of nursing staff left within a year (Utah median 50.6%).
About this nursing home
Paying for care at Millcreek Rehabilitation and Nursing: Medicare and Medicaid
Millcreek Rehabilitation and Nursing is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Utah's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 31, 2025 and found 8 deficiencies, plus 7 from complaint inspections in the same period. In total, inspectors issued 29 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 29 citations at Millcreek Rehabilitation and Nursing across 4 inspection dates, 7 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 31, 2025 (complaint inspection). The most common areas cited were quality of life and care (6) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "respond appropriately to all alleged violations" (tag F0610, level J, March 31, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
April 7, 2026 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 31, 2025 · 13 citations, includes immediate jeopardy · includes complaint inspection
JRespond appropriately to all alleged violations.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EKeep complete, dated laboratory records in the resident's record.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EProvide and implement an infection prevention and control program.
EPut firmly secured handrails on each side of hallways.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
June 15, 2023 · 2 citations
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide and implement an infection prevention and control program.
September 30, 2021 · 12 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
EAssure that each resident’s assessment is updated at least once every 3 months.
EEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
EEnsure medication error rates are not 5 percent or greater.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that residents are free from significant medication errors.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DProvide or get specialized rehabilitative services as required for a resident.
DEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Questions to ask on a tour of Millcreek Rehabilitation and Nursing
- Inspectors cited the home at the immediate-jeopardy level on March 31, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 7, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $25,441 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 31, 2025 | Fine | $25,441 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
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Location
Hospitals near Millcreek Rehabilitation and Nursing
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.7 mi
St Marks Hospital Salt Lake CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 49m for patients treated and sent home
- 1.9 mi
- 2.0 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Millcreek Rehabilitation and Nursing › All nursing homes in Salt Lake City ›
Compare Millcreek Rehabilitation and Nursing with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Little Cottonwood Rehabilitation and Nursing · South Salt Lake · 5 stars · 2.2 mi
- Highland Care Center · Holladay · 5 stars · 2.3 mi
- Monument Healthcare Cottonwood Creek · Salt Lake City · 5 stars · 3.0 mi
- William E Christofferson Salt Lake Veterans Home · Salt Lake City · 5 stars · 3.2 mi
Other Beaver Valley Hospital nursing homes in Utah
- Spanish Fork Rehabilitation and Nursing · Spanish Fork · 4 stars
- Alpine Meadow Rehabilitation and Nursing · West Valley City · 4 stars
- Crestwood Rehabilitation and Nursing · Ogden · 2 stars
- Bella Terra St George (Black Rock Health and Rehabilitation · St. George · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Beaver Valley Hospital nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.