All states › Virginia › Grundy › Heritage Hall Grundy
2966 Slate Creek Road Grundy, VA 24614 · Buchanan County
CMS certification number 495259 · See this home on Medicare Care Compare
Is Heritage Hall Grundy a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heritage Hall Grundy as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.17 hours per resident per day at Heritage Hall Grundy, below the Virginia median of 3.57 (US median: 3.72). About 0.43 of those hours are from registered nurses. On weekends it falls to 2.58 hours, 19% below its all-week average. Ask how weekends are staffed. 34.7% of nursing staff left within a year (Virginia median 47.7%). That is lower than most homes in Virginia, a sign of a steadier team.
About this nursing home
Paying for care at Heritage Hall Grundy: Medicare and Medicaid
Heritage Hall Grundy is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 28, 2023 and found 3 deficiencies. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Heritage Hall Grundy across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 22 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were resident rights (7) and pharmacy service (6). The most serious was cited under the CMS rule to "make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public" (tag F0921, level E, February 28, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 28, 2023 · 3 citations
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DProvide safe and appropriate respiratory care for a resident when needed.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
March 18, 2021 · 6 citations
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
March 21, 2019 · 15 citations
ENot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
EProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
ENotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
EProvide safe and appropriate respiratory care for a resident when needed.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CHonor the resident's right to organize and participate in resident/family groups in the facility.
CHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Questions to ask on a tour of Heritage Hall Grundy
- CMS cited the home under its abuse and neglect rules on March 18, 2021. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 19% below the all-week average. Who is on duty on Saturday nights?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 2/5 | 4/5 |
| August 2026 | 5/5 | 4/5 | 2/5 | 5/5 |
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Location
Hospitals near Heritage Hall Grundy
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.9 mi
Buchanan General Hospital GrundyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 55m for patients treated and sent home
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19.1 mi
Clinch Valley Medical Center RichlandsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 54m for patients treated and sent home
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23.5 mi
Dickenson Community Hospital ClintwoodEmergency roomMedian ER visit 1h 49m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Heritage Hall nursing homes in Virginia
- Heritage Hall Front Royal · Front Royal · 5 stars
- Heritage Hall-Leesburg · Leesburg · 5 stars
- Heritage Hall - Brookneal · Brookneal · 5 stars
- Heritage Hall Clintwood · Clintwood · 4 stars
- Heritage Hall-Rich Creek · Rich Creek · 4 stars
- Heritage Hall Wise · Wise · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 15 Heritage Hall nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.