facebook tracking Our Lady of Perpetual Help, Virginia Beach VA: CMS Ratings
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Our Lady of Perpetual Help

All states › Virginia › Virginia Beach › Our Lady of Perpetual Help

4560 Princess Anne Road Virginia Beach, VA 23462 · Virginia Beach City County

(757) 495-4211

All 14 nursing homes in Virginia Beach, VA (13 take Medicaid)

Accepts Medicaid 30 certified beds Non profit

CMS certification number 49E256 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Our Lady of Perpetual Help a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Our Lady of Perpetual Help as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Virginia average of 3.1. Inspectors issued 17 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.79 hours per resident per day at Our Lady of Perpetual Help, above the Virginia median of 3.57 (US median: 3.72). About 0.72 of those hours are from registered nurses. On weekends it falls to 3.59 hours, 5% below its all-week average. 43.3% of nursing staff left within a year (Virginia median 47.7%).

Nursing care per resident per day 3.79 hours
Above the Virginia median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.72 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.59 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 43.3% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover — Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds30
Residents per day 29 About 97% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicaid
Certified sinceAugust 1989
Legal business nameLegal Business Name Not Available

Paying for care at Our Lady of Perpetual Help: Medicare and Medicaid

Our Lady of Perpetual Help is certified for Medicaid but not Medicare, so Medicare won't pay for a rehab stay here after a hospital discharge. It can serve long-term residents covered by Virginia Medicaid.

Health inspections

The most recent standard inspection was on June 12, 2025 and found 3 deficiencies. In total, inspectors issued 17 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 17 citations at Our Lady of Perpetual Help across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 17 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (5) and quality of life and care (4). The most serious was cited under the CMS rule to "conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies" (tag F0838, level F, October 14, 2021). 3 citations were under CMS's abuse, neglect and exploitation rules.

June 12, 2025 · 3 citations

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has plan of correction (Jul 31, 2025)

DAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0577 · Deficient, Provider has plan of correction (Jul 31, 2025)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has plan of correction (Jul 31, 2025)

October 14, 2021 · 10 citations

FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Potential for more than minimal harm · Administration Deficiencies · Tag F0838 · Deficient, Provider has date of correction (Nov 28, 2021)

EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Nov 28, 2021)

EProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Nov 28, 2021)

EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0756 · Deficient, Provider has date of correction (Nov 28, 2021)

EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Nov 28, 2021)

ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Nov 28, 2021)

DAssure that each resident’s assessment is updated at least once every 3 months.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0638 · Deficient, Provider has date of correction (Nov 28, 2021)

DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0640 · Deficient, Provider has date of correction (Nov 28, 2021)

DProvide appropriate foot care.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0687 · Deficient, Provider has date of correction (Nov 28, 2021)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Nov 28, 2021)

October 2, 2019 · 4 citations

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Past Non-Compliance (Nov 2, 2018)

DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 · Past Non-Compliance (Nov 2, 2018)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Past Non-Compliance (Nov 2, 2018)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Oct 25, 2019)

Questions to ask on a tour of Our Lady of Perpetual Help

  1. CMS cited the home under its abuse and neglect rules on October 2, 2019. How are staff trained, and how are concerns reported?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 4/5 5/5
August 2026 5/5 4/5 5/5 5/5
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Location

Hospitals near Our Lady of Perpetual Help

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 4.1 mi
    Sentara Bayside Hospital Virginia Beach
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 2h 45m for patients treated and sent home
  • 4.3 mi
    Sentara Leigh Hospital Norfolk
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 48m for patients treated and sent home
  • 5.4 mi
    Lake Taylor Hospital Norfolk
    No ER listed in Medicare data

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Thalia Gardens Rehabilitation and Nursing Virginia Beach · 2.3 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 138 beds · Medicaid
Rosemont Health & Rehab Center Virginia Beach · 2.7 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 116 beds · Medicaid
Birchwood Park Rehabilitation Virginia Beach · 2.7 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 150 beds · Medicaid
Kempsville Health & Rehab Center Virginia Beach · 2.7 mi away ★★★★☆ Inspection 3/5 · Staffing 3/5 90 beds · Medicaid
Waterside Health & Rehab Center Norfolk · 3.8 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 197 beds · Medicaid

More nursing homes near Our Lady of Perpetual Help ›   All nursing homes in Virginia Beach ›

Compare Our Lady of Perpetual Help with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/virginia/virginia-beach/our-lady-of-perpetual-help/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.