All states › Virginia › Virginia Beach › Our Lady of Perpetual Help
4560 Princess Anne Road Virginia Beach, VA 23462 · Virginia Beach City County
All 14 nursing homes in Virginia Beach, VA (13 take Medicaid)
CMS certification number 49E256 · See this home on Medicare Care Compare
Is Our Lady of Perpetual Help a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Our Lady of Perpetual Help as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.79 hours per resident per day at Our Lady of Perpetual Help, above the Virginia median of 3.57 (US median: 3.72). About 0.72 of those hours are from registered nurses. On weekends it falls to 3.59 hours, 5% below its all-week average. 43.3% of nursing staff left within a year (Virginia median 47.7%).
About this nursing home
Paying for care at Our Lady of Perpetual Help: Medicare and Medicaid
Our Lady of Perpetual Help is certified for Medicaid but not Medicare, so Medicare won't pay for a rehab stay here after a hospital discharge. It can serve long-term residents covered by Virginia Medicaid.
Health inspections
The most recent standard inspection was on June 12, 2025 and found 3 deficiencies. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Our Lady of Perpetual Help across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 17 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (5) and quality of life and care (4). The most serious was cited under the CMS rule to "conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies" (tag F0838, level F, October 14, 2021). 3 citations were under CMS's abuse, neglect and exploitation rules.
June 12, 2025 · 3 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
DEnsure services provided by the nursing facility meet professional standards of quality.
October 14, 2021 · 10 citations
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DAssure that each resident’s assessment is updated at least once every 3 months.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DProvide appropriate foot care.
DProvide safe and appropriate respiratory care for a resident when needed.
October 2, 2019 · 4 citations
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
Questions to ask on a tour of Our Lady of Perpetual Help
- CMS cited the home under its abuse and neglect rules on October 2, 2019. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
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Location
Hospitals near Our Lady of Perpetual Help
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.1 mi
Sentara Bayside Hospital Virginia BeachEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 45m for patients treated and sent home
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4.3 mi
Sentara Leigh Hospital NorfolkEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 48m for patients treated and sent home
- 5.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.