All states › Virginia › Virginia Beach › Kempsville Health & Rehab Center
5520 Indian River Road Virginia Beach, VA 23464 · Virginia Beach City County
All 14 nursing homes in Virginia Beach, VA (13 take Medicaid)
CMS certification number 495232 · See this home on Medicare Care Compare
Is Kempsville Health & Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Kempsville Health & Rehab Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.86 hours per resident per day at Kempsville Health & Rehab Center, above the Virginia median of 3.57 (US median: 3.72). About 0.63 of those hours are from registered nurses. On weekends it falls to 3.26 hours, 16% below its all-week average. Ask how weekends are staffed. 50.6% of nursing staff left within a year (Virginia median 47.7%).
About this nursing home
Paying for care at Kempsville Health & Rehab Center: Medicare and Medicaid
Kempsville Health & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 26, 2026 and found 3 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Kempsville Health & Rehab Center across 3 inspection dates, 3 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 18, 2022. The most common areas cited were quality of life and care (10) and resident assessment and care planning (7). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, January 18, 2022). 5 citations were under CMS's abuse, neglect and exploitation rules.
February 26, 2026 · 6 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
January 18, 2022 · 15 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DAllow residents to self-administer drugs if determined clinically appropriate.
DProtect each resident from the wrongful use of the resident's belongings or money.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
DImplement a program that monitors antibiotic use.
July 11, 2019 · 13 citations
DKeep residents' personal and medical records private and confidential.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Kempsville Health & Rehab Center
- Inspectors cited the home at the actual-harm level on January 18, 2022 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 26, 2026. How are staff trained, and how are concerns reported?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 3/5 | 1/5 | 4/5 |
Add this rating badge to your websiteFree. Shows Kempsville Health & Rehab Center's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Kempsville Health & Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.5 mi
Sentara Leigh Hospital NorfolkEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 48m for patients treated and sent home
- 4.1 mi
-
5.2 mi
Chesapeake General Hospital ChesapeakeEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 7m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Kempsville Health & Rehab Center › All nursing homes in Virginia Beach ›
Compare Kempsville Health & Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Our Lady of Perpetual Help · Virginia Beach · 5 stars · 2.7 mi
- Oak Grove Health & Rehab Center · Chesapeake · 5 stars · 4.7 mi
- Harbor's Edge · Norfolk · 5 stars · 6.9 mi
- Westminster-Canterbury on Chesapeake Bay · Virginia Beach · 5 stars · 9.5 mi
Other Saber Healthcare Group nursing homes in Virginia
- Oak Grove Health & Rehab Center · Chesapeake · 5 stars
- Waddell Nursing and Rehab Center · Galax · 5 stars
- Chatham Health & Rehabilitation Center · Chatham · 5 stars
- Shenandoah Nursing Home · Fishersville · 5 stars
- Nova Health and Rehab · Weber City · 5 stars
- Hillsville Health & Rehab Center · Hillsville · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 126 Saber Healthcare Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.