All states › Virginia › Norfolk › Harbor's Edge
One Colley Avenue Norfolk, VA 23510 · Norfolk City County
All 8 nursing homes in Norfolk, VA (7 take Medicaid)
CMS certification number 495395 · See this home on Medicare Care Compare
Is Harbor's Edge a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Harbor's Edge as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 6.40 hours per resident per day at Harbor's Edge, above the Virginia median of 3.57 (US median: 3.72). About 1.27 of those hours are from registered nurses. On weekends it falls to 4.94 hours, 23% below its all-week average. Ask how weekends are staffed. 45% of nursing staff left within a year (Virginia median 47.7%).
About this nursing home
Paying for care at Harbor's Edge: Medicare and Medicaid
Harbor's Edge is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 7 other homes in Norfolk accept Medicaid. Nursing homes that accept Medicaid in Virginia.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 5, 2026 and found 1 deficiency. In total, inspectors issued 13 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 13 citations at Harbor's Edge across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (4) and nutrition and dietary (2). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, February 5, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 5, 2026 · 1 citation
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
March 14, 2024 · 1 citation · includes complaint inspection
EMake sure that a working call system is available in each resident's bathroom and bathing area.
August 11, 2022 · 3 citations
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DEnsure each resident receives an accurate assessment.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
September 10, 2019 · 8 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DEnsure each resident receives an accurate assessment.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Harbor's Edge
- CMS cited the home under its abuse and neglect rules on August 11, 2022. How are staff trained, and how are concerns reported?
- Weekend staffing is 23% below the all-week average. Who is on duty on Saturday nights?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 5/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 5/5 | 4/5 |
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Location
Hospitals near Harbor's Edge
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.0 mi
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1.0 mi
Sentara Norfolk General Hospital NorfolkEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 3m for patients treated and sent home
- 1.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.