facebook tracking Harbor's Edge, Norfolk VA: CMS Ratings & Inspections
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Harbor's Edge

All states › Virginia › Norfolk › Harbor's Edge

One Colley Avenue Norfolk, VA 23510 · Norfolk City County

(757) 233-0475

All 8 nursing homes in Norfolk, VA (7 take Medicaid)

Accepts Medicare 33 certified beds Non profit Continuing care retirement community

CMS certification number 495395 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Harbor's Edge a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Harbor's Edge as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Virginia average of 3.1. Inspectors issued 13 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 3 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 6.40 hours per resident per day at Harbor's Edge, above the Virginia median of 3.57 (US median: 3.72). About 1.27 of those hours are from registered nurses. On weekends it falls to 4.94 hours, 23% below its all-week average. Ask how weekends are staffed. 45% of nursing staff left within a year (Virginia median 47.7%).

Nursing care per resident per day 6.40 hours
Above the Virginia median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.27 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.94 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 45% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 60% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds33
Residents per day 26 About 79% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare
Certified sinceMarch 2008
Legal business nameFORT NORFOLK RETIREMENT COMMUNITY, INC.

Paying for care at Harbor's Edge: Medicare and Medicaid

Harbor's Edge is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 7 other homes in Norfolk accept Medicaid. Nursing homes that accept Medicaid in Virginia.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on February 5, 2026 and found 1 deficiency. In total, inspectors issued 13 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 13 citations at Harbor's Edge across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (4) and nutrition and dietary (2). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, February 5, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.

February 5, 2026 · 1 citation

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Mar 7, 2026)

March 14, 2024 · 1 citation · includes complaint inspection

EMake sure that a working call system is available in each resident's bathroom and bathing area.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0919 · Complaint inspection · Deficient, Provider has date of correction (Apr 28, 2024)

August 11, 2022 · 3 citations

DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 · Deficient, Provider has date of correction (Sep 16, 2022)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Sep 16, 2022)

DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Potential for more than minimal harm · Administration Deficiencies · Tag F0849 · Deficient, Provider has date of correction (Sep 16, 2022)

September 10, 2019 · 8 citations

EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Oct 25, 2019)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Oct 25, 2019)

DAllow resident to participate in the development and implementation of his or her person-centered plan of care.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0553 · Deficient, Provider has date of correction (Oct 25, 2019)

DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0622 · Deficient, Provider has date of correction (Oct 25, 2019)

DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0640 · Deficient, Provider has date of correction (Oct 25, 2019)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Oct 25, 2019)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Oct 25, 2019)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Oct 25, 2019)

Questions to ask on a tour of Harbor's Edge

  1. CMS cited the home under its abuse and neglect rules on August 11, 2022. How are staff trained, and how are concerns reported?
  2. Weekend staffing is 23% below the all-week average. Who is on duty on Saturday nights?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 5/5 5/5
August 2026 5/5 5/5 5/5 4/5
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Location

Hospitals near Harbor's Edge

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Norfolk Health Care Center Norfolk · 1.0 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 180 beds · Medicaid
Signature Healthcare of Norfolk Norfolk · 1.1 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 169 beds · Medicaid
Portsmouth Health and Rehab Portsmouth · 1.4 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 120 beds · Medicaid
Ghent Health and Rehabilitation Norfolk · 2.2 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 222 beds · Medicaid
Norview Heights Rehabilitation and Nursing Norfolk · 3.4 mi away ★★☆☆☆ Inspection 3/5 · Staffing 1/5 60 beds · Medicaid

More nursing homes near Harbor's Edge ›   All nursing homes in Norfolk ›

Compare Harbor's Edge with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/virginia/norfolk/harbors-edge/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.