All states › Washington › Moses Lake › Columbia Crest Center
1100 East Nelson Road Moses Lake, WA 98837 · Grant County
All 2 nursing homes in Moses Lake, WA (2 take Medicaid)
CMS certification number 505320 · See this home on Medicare Care Compare
Is Columbia Crest Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Columbia Crest Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Washington average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.23 hours per resident per day at Columbia Crest Center, about the same as the Washington median of 4.15 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 3.61 hours, 15% below its all-week average. 55.3% of nursing staff left within a year (Washington median 43%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Columbia Crest Center: Medicare and Medicaid
Columbia Crest Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Washington's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 9, 2026 and found 14 deficiencies, plus 7 from complaint inspections in the same period. In total, inspectors issued 74 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 74 citations at Columbia Crest Center across 10 inspection dates, 14 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 19, 2024. The most common areas cited were quality of life and care (22) and freedom from abuse, neglect, and exploitation (11). The most serious was cited under the CMS rule to "develop and implement policies and procedures to prevent abuse, neglect, and theft" (tag F0607, level K, November 19, 2024). 11 citations were under CMS's abuse, neglect and exploitation rules.
June 18, 2026 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
January 21, 2026 · 3 citations · includes complaint inspection
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
January 9, 2026 · 14 citations
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EPASARR screening for Mental disorders or Intellectual Disabilities
EEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
EProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate foot care.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
December 24, 2025 · 1 citation · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
November 17, 2025 · 2 citations · includes complaint inspection
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 29, 2025 · 2 citations · includes complaint inspection
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 19, 2024 · 26 citations, includes immediate jeopardy · includes complaint inspection
KDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EThe resident has the right to receive notices in a format and a language he or she understands.
ERespond appropriately to all alleged violations.
EProvide activities to meet all resident's needs.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
DKeep residents' personal and medical records private and confidential.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide care or services that was trauma informed and/or culturally competent.
DVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
October 30, 2024 · 3 citations · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
March 18, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
October 18, 2023 · 21 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FHave a plan that describes the process for conducting QAPI and QAA activities.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
EProvide and implement an infection prevention and control program.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide care or services that was trauma informed and/or culturally competent.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide a neutral and fair arbitration process and agree to arbitrator and venue.
DGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Questions to ask on a tour of Columbia Crest Center
- Inspectors cited the home at the immediate-jeopardy level on November 19, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on January 21, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 55.3% a year. How many of the staff come from agencies?
- The home averages about 53% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $163,278 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 30, 2024 | Fine | $37,847 |
| Oct 30, 2024 | Payment Denial | 34 days of payments denied |
| Mar 18, 2024 | Fine | $44,512 |
| Oct 18, 2023 | Fine | $80,919 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
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Location
Hospitals near Columbia Crest Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.9 mi
Samaritan Hospital Moses LakeEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 15m for patients treated and sent home
-
19.2 mi
Columbia Basin Hospital EphrataEmergency roomMedian ER visit 2h 12m for patients treated and sent home
- 20.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Columbia Crest Center › All nursing homes in Moses Lake ›
Compare Columbia Crest Center with the 3 closest homes side by side ›
Other Genesis Healthcare nursing homes in Washington
- Everett Center · Everett · 4 stars
- Montesano Health-Rehab Center · Montesano · 4 stars
- Lake Ridge Center · Moses Lake · 2 stars
- Orchard Park Health Care & Rehab Center · Tacoma · 1 stars
- Linden Grove Health Care Center · Puyallup · 1 stars
- Ballard Center · Seattle · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 183 Genesis Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.