All states › Washington › Soap Lake › McKay Healthcare & Rehab Center
127 Second Avenue Southwest Soap Lake, WA 98851 · Grant County
CMS certification number 505390 · See this home on Medicare Care Compare
Is McKay Healthcare & Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for McKay Healthcare & Rehab Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Washington average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.24 hours per resident per day at McKay Healthcare & Rehab Center, about the same as the Washington median of 4.15 (US median: 3.72). About 0.81 of those hours are from registered nurses. On weekends it falls to 3.44 hours, 19% below its all-week average. Ask how weekends are staffed. 72.4% of nursing staff left within a year (Washington median 43%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at McKay Healthcare & Rehab Center: Medicare and Medicaid
McKay Healthcare & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Washington's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 4, 2026 and found 6 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 38 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 38 citations at McKay Healthcare & Rehab Center across 8 inspection dates, 7 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on February 9, 2024. The most common areas cited were quality of life and care (11) and resident rights (7). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, February 9, 2024). 5 citations were under CMS's abuse, neglect and exploitation rules.
June 4, 2026 · 6 citations
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
March 18, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 21, 2025 · 6 citations
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure that residents are free from significant medication errors.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
January 7, 2025 · 2 citations · includes complaint inspection
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 22, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
June 26, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
April 25, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
February 9, 2024 · 19 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EProvide or obtain dental services for each resident.
EProvide and implement an infection prevention and control program.
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DRespond appropriately to all alleged violations.
DAssess the resident when there is a significant change in condition
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
Questions to ask on a tour of McKay Healthcare & Rehab Center
- Inspectors cited the home at the actual-harm level on February 9, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 26, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 19% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 72.4% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $113,505 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 9, 2024 | Fine | $113,505 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 4/5 | 1/5 | 4/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
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Location
Hospitals near McKay Healthcare & Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.7 mi
Columbia Basin Hospital EphrataEmergency roomMedian ER visit 2h 12m for patients treated and sent home
- 20.7 mi
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20.8 mi
Samaritan Hospital Moses LakeEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 15m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near McKay Healthcare & Rehab Center › All nursing homes in Soap Lake ›
Compare McKay Healthcare & Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Columbia Basin Hospital · Ephrata · 4 stars · 5.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.