All states › West Virginia › Danville › Hillcrest Healthcare Center
462 Kenmore Drive Danville, WV 25053 · Boone County
CMS certification number 515117 · See this home on Medicare Care Compare
Is Hillcrest Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hillcrest Healthcare Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the West Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.29 hours per resident per day at Hillcrest Healthcare Center, below the West Virginia median of 3.48 (US median: 3.72). About 0.64 of those hours are from registered nurses. On weekends it falls to 2.81 hours, 15% below its all-week average. 32.4% of nursing staff left within a year (West Virginia median 42.3%).
About this nursing home
Paying for care at Hillcrest Healthcare Center: Medicare and Medicaid
Hillcrest Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet West Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 25, 2026 and found 6 deficiencies. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Hillcrest Healthcare Center across 4 inspection dates, 3 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 8, 2025 (complaint inspection). The most common areas cited were quality of life and care (8) and resident rights (6). The most serious was cited under the CMS rule to "provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives" (tag F0678, level J, May 8, 2025).
June 25, 2026 · 6 citations
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 8, 2025 · 9 citations, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide or obtain dental services for each resident.
December 19, 2023 · 1 citation · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
April 26, 2023 · 8 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DEnsure each resident receives an accurate assessment.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Questions to ask on a tour of Hillcrest Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on May 8, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $25,623 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 8, 2025 | Fine | $8,278 |
| May 8, 2025 | Fine | $17,345 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 3/5 |
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Location
Hospitals near Hillcrest Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.2 mi
Boone Memorial Hospital MadisonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 45m for patients treated and sent home
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18.4 mi
Logan Regional Medical Center LoganEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 46m for patients treated and sent home
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19.7 mi
Thomas Memorial Hospital South CharlestonEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 25m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Communicare Health nursing homes in West Virginia
- Webster Healthcare Center · Cowen · 5 stars
- Summersville Healthcare Center · Summersville · 5 stars
- Clay Healthcare Center · Ivydale · 5 stars
- Wayne Healthcare Center · Wayne · 5 stars
- Lincoln Healthcare Center · Hamlin · 5 stars
- Wellsburg Healthcare Center · Wellsburg · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 109 Communicare Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.