All states › West Virginia › Point Pleasant › Pleasant Valley Healthcare Center
640 Sand Hill Road Point Pleasant, WV 25550 · Mason County
CMS certification number 515064 · See this home on Medicare Care Compare
Is Pleasant Valley Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pleasant Valley Healthcare Center as of October 2026.
CMS rates it 5 out of 5 stars overall, above the West Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.27 hours per resident per day at Pleasant Valley Healthcare Center, below the West Virginia median of 3.48 (US median: 3.72). About 0.79 of those hours are from registered nurses. On weekends it falls to 2.59 hours, 21% below its all-week average. Ask how weekends are staffed. 24.4% of nursing staff left within a year (West Virginia median 42.3%). That is lower than most homes in West Virginia, a sign of a steadier team.
About this nursing home
Paying for care at Pleasant Valley Healthcare Center: Medicare and Medicaid
Pleasant Valley Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet West Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 7, 2026 and found 2 deficiencies. In total, inspectors issued 16 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 16 citations at Pleasant Valley Healthcare Center across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 16 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (5) and administration (2). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, May 7, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
May 7, 2026 · 2 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure each resident receives an accurate assessment.
November 20, 2024 · 1 citation
DProvide and implement an infection prevention and control program.
November 9, 2022 · 13 citations
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain dental services for each resident.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Questions to ask on a tour of Pleasant Valley Healthcare Center
- CMS cited the home under its abuse and neglect rules on November 9, 2022. How are staff trained, and how are concerns reported?
- Weekend staffing is 21% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 3/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 4/5 | 4/5 |
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Location
Hospitals near Pleasant Valley Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.4 mi
Rivers Health Point PleasantEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 1h 44m for patients treated and sent home
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6.6 mi
Holzer Medical Center GallipolisEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 19m for patients treated and sent home
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21.3 mi
Jackson General Hospital RipleyEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 7m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Communicare Health nursing homes in West Virginia
- Webster Healthcare Center · Cowen · 5 stars
- Summersville Healthcare Center · Summersville · 5 stars
- Clay Healthcare Center · Ivydale · 5 stars
- Wayne Healthcare Center · Wayne · 5 stars
- Lincoln Healthcare Center · Hamlin · 5 stars
- Wellsburg Healthcare Center · Wellsburg · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 109 Communicare Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.