All states › Wisconsin › Appleton › Brewster Village
3300 W Brewster St Appleton, WI 54914 · Outagamie County
All 5 nursing homes in Appleton, WI (5 take Medicaid)
CMS certification number 525574 · See this home on Medicare Care Compare
Is Brewster Village a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Brewster Village as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.00 hours per resident per day at Brewster Village, above the Wisconsin median of 4.04 (US median: 3.72). About 1.40 of those hours are from registered nurses. On weekends it falls to 4.52 hours, 10% below its all-week average. 37.3% of nursing staff left within a year (Wisconsin median 45.7%).
About this nursing home
Paying for care at Brewster Village: Medicare and Medicaid
Brewster Village is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 15, 2026 and found 2 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Brewster Village across 6 inspection dates, 7 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on August 13, 2026. The most common areas cited were quality of life and care (5) and resident rights (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, August 13, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 13, 2026 · 2 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
April 15, 2026 · 5 citations · includes complaint inspection
FProvide and implement an infection prevention and control program.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
March 19, 2026 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 15, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
January 8, 2025 · 9 citations
DEnsure that residents are fully informed and understand their health status, care and treatments.
DReasonably accommodate the needs and preferences of each resident.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
November 29, 2023 · 1 citation
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Questions to ask on a tour of Brewster Village
- Inspectors cited the home at the actual-harm level on August 13, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 13, 2026. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 5/5 | 3/5 |
| August 2026 | 4/5 | 3/5 | 5/5 | 3/5 |
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Location
Hospitals near Brewster Village
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.2 mi
Appleton Med Ctr AppletonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 27m for patients treated and sent home
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3.3 mi
St Elizabeth Hsptl AppletonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 23m for patients treated and sent home
- 6.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Brewster Village › All nursing homes in Appleton ›
Compare Brewster Village with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Rennes Health and Rehab Center-Appleton · Appleton · 5 stars · 3.0 mi
- Oakridge Gardens Nur Center · Menasha · 5 stars · 3.9 mi
- St Paul Elder Services · Kaukauna · 5 stars · 9.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.