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Serenity Spring Senior Living at Green Bay

All states › Wisconsin › Green Bay › Serenity Spring Senior Living at Green Bay

1555 Dousman St Green Bay, WI 54303 · Brown County

(920) 494-4525

All 6 nursing homes in Green Bay, WI (6 take Medicaid)

Accepts Medicare Accepts Medicaid 64 certified beds For profit

CMS certification number 525486 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Serenity Spring Senior Living at Green Bay a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Serenity Spring Senior Living at Green Bay as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Wisconsin average of 3.1. Inspectors issued 9 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.30 hours per resident per day at Serenity Spring Senior Living at Green Bay, above the Wisconsin median of 4.04 (US median: 3.72). About 0.72 of those hours are from registered nurses. On weekends it falls to 3.72 hours, 14% below its all-week average. 41.9% of nursing staff left within a year (Wisconsin median 45.7%).

Nursing care per resident per day 4.30 hours
Above the Wisconsin median of 4.04 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.72 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.72 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 41.9% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 0% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds64
Residents per day 52 About 81% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceApril 1992
Legal business nameZUNKER HEALTH CARE INC

Paying for care at Serenity Spring Senior Living at Green Bay: Medicare and Medicaid

Serenity Spring Senior Living at Green Bay is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on January 7, 2026 and found 4 deficiencies. In total, inspectors issued 9 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 9 citations at Serenity Spring Senior Living at Green Bay across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 9 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were nutrition and dietary (3) and resident rights (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, January 7, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.

January 7, 2026 · 4 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jan 30, 2026)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jan 30, 2026)

DReasonably accommodate the needs and preferences of each resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0558 · Deficient, Provider has date of correction (Jan 30, 2026)

DPASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0645 · Deficient, Provider has date of correction (Jan 30, 2026)

November 27, 2024 · 1 citation · includes complaint inspection

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Nov 28, 2024)

September 5, 2024 · 3 citations

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Sep 27, 2024)

DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0623 · Deficient, Provider has date of correction (Sep 11, 2024)

DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0625 · Deficient, Provider has date of correction (Sep 11, 2024)

August 23, 2023 · 1 citation

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Aug 24, 2023)

Questions to ask on a tour of Serenity Spring Senior Living at Green Bay

  1. CMS cited the home under its abuse and neglect rules on November 27, 2024. How are staff trained, and how are concerns reported?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 5/5 5/5
August 2026 5/5 4/5 5/5 4/5
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Location

Hospitals near Serenity Spring Senior Living at Green Bay

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.5 mi
    St Marys Hsptl Med Ctr Green Bay
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 1h 42m for patients treated and sent home
  • 3.0 mi
    Bellin Memorial Hsptl Green Bay
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 31m for patients treated and sent home
  • 3.0 mi
    St Vincent Hsptl Green Bay
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 13m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Green Bay Health Services Green Bay · 0.4 mi away ★★☆☆☆ Inspection 3/5 · Staffing 3/5 125 beds · Medicaid
Odd Fellow Home Green Bay · 3.1 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 88 beds · Medicaid
Woodside Lutheran Home Green Bay · 3.4 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 118 beds · Medicaid
Edenbrook of Green Bay Green Bay · 5.9 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 90 beds · Medicaid
Rennes Health and Rehab Center-De Pere De Pere · 5.9 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 137 beds · Medicaid

More nursing homes near Serenity Spring Senior Living at Green Bay ›   All nursing homes in Green Bay ›

Compare Serenity Spring Senior Living at Green Bay with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/wisconsin/green-bay/serenity-spring-senior-living-at-green-bay/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.