All states › Wisconsin › Superior › Dove Healthcare - Superior
1800 New York Ave Superior, WI 54880 · Douglas County
All 3 nursing homes in Superior, WI (3 take Medicaid)
CMS certification number 525397 · See this home on Medicare Care Compare
Is Dove Healthcare - Superior a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Dove Healthcare - Superior as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.15 hours per resident per day at Dove Healthcare - Superior, above the Wisconsin median of 4.04 (US median: 3.72). About 0.66 of those hours are from registered nurses. On weekends it falls to 3.79 hours, 9% below its all-week average. 42.9% of nursing staff left within a year (Wisconsin median 45.7%).
About this nursing home
Paying for care at Dove Healthcare - Superior: Medicare and Medicaid
Dove Healthcare - Superior is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 13, 2026 and found 10 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 54 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 54 citations at Dove Healthcare - Superior across 10 inspection dates, 20 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 54 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (12) and nutrition and dietary (10). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, May 13, 2026). 7 citations were under CMS's abuse, neglect and exploitation rules.
May 13, 2026 · 10 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FKeep all essential equipment working safely.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
DAllow residents to self-administer drugs if determined clinically appropriate.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 3, 2026 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
August 27, 2025 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
March 13, 2025 · 19 citations · includes complaint inspection
FProvide and implement an infection prevention and control program.
EProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
ENotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
December 18, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
October 9, 2024 · 4 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
March 28, 2024 · 1 citation · includes complaint inspection
DRespond appropriately to all alleged violations.
March 5, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
January 23, 2024 · 9 citations · includes complaint inspection
FProvide and implement an infection prevention and control program.
EEnsure that residents are fully informed and understand their health status, care and treatments.
EAllow resident to participate in the development and implementation of his or her person-centered plan of care.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
January 3, 2024 · 5 citations · includes complaint inspection
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DRespond appropriately to all alleged violations.
Questions to ask on a tour of Dove Healthcare - Superior
- CMS cited the home under its abuse and neglect rules on May 13, 2026. How are staff trained, and how are concerns reported?
- The home averages about 50% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
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Location
Hospitals near Dove Healthcare - Superior
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.9 mi
St Marys Hsptl Superior SuperiorEmergency roomMedian ER visit 2h 4m for patients treated and sent home
-
5.5 mi
Essentia Health St Mary's Medical Center DuluthEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 21m for patients treated and sent home
- 5.5 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Dove Healthcare - Superior › All nursing homes in Superior ›
Compare Dove Healthcare - Superior with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Twin Ports Health Services · Superior · 5 stars · 2.1 mi
- Villa Marina Health and Rehabilitation Center · Superior · 5 stars · 2.7 mi
Other Dove Healthcare nursing homes in Wisconsin
- Dove Healthcare - South Eau Claire · Eau Claire · 5 stars
- Dove Healthcare - Rice Lake · Rice Lake · 5 stars
- Dove Healthcare - Regional Vent Center · Chippewa Falls · 4 stars
- Dove Healthcare - West Eau Claire · Eau Claire · 4 stars
- Dove Healthcare - Osseo · Osseo · 4 stars
- Dove Healthcare - Bloomer · Bloomer · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 11 Dove Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.