All states › Wisconsin › Waukesha › Aria of Waukesha
1451 Cleveland Ave Waukesha, WI 53186 · Waukesha County
All 4 nursing homes in Waukesha, WI (3 take Medicaid)
CMS certification number 525490 · See this home on Medicare Care Compare
Is Aria of Waukesha a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Aria of Waukesha as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.57 hours per resident per day at Aria of Waukesha, below the Wisconsin median of 4.04 (US median: 3.72). About 0.63 of those hours are from registered nurses. On weekends it falls to 2.76 hours, 23% below its all-week average. Ask how weekends are staffed. 52.5% of nursing staff left within a year (Wisconsin median 45.7%).
About this nursing home
Paying for care at Aria of Waukesha: Medicare and Medicaid
Aria of Waukesha is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 16, 2026 and found 9 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 28 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 28 citations at Aria of Waukesha across 8 inspection dates, 10 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 17, 2026 (complaint inspection). The most common areas cited were quality of life and care (9) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, August 17, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
August 17, 2026 · 3 citations · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
February 16, 2026 · 11 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
FProvide and implement an infection prevention and control program.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
October 15, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 11, 2024 · 3 citations
EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
June 7, 2024 · 1 citation · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
November 21, 2023 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 12, 2023 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
August 17, 2023 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide enough food/fluids to maintain a resident's health.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
CDispose of garbage and refuse properly.
Questions to ask on a tour of Aria of Waukesha
- Inspectors cited the home at the immediate-jeopardy level on August 17, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 17, 2026. How are staff trained, and how are concerns reported?
- Weekend staffing is 23% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The home averages about 54% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $81,965 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 16, 2026 | Fine | $59,040 |
| Oct 15, 2025 | Fine | $22,925 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 1/5 |
| August 2026 | 1/5 | 2/5 | 3/5 | 1/5 |
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Location
Hospitals near Aria of Waukesha
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.0 mi
-
1.6 mi
Waukesha Memorial Hospital WaukeshaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 20m for patients treated and sent home
- 5.2 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Aria of Waukesha › All nursing homes in Waukesha ›
Compare Aria of Waukesha with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Congregational Home · Brookfield · 5 stars · 7.5 mi
- St Camillus Health Center · Wauwatosa · 3 stars · 9.0 mi
- Avina of Pewaukee · Waukesha · 2 stars · 2.7 mi
- Menomonee Falls Health Services · Menomonee Falls · 2 stars · 9.9 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.