All states › Arizona › Show Low › Haven of Show Low
2401 East Hunt Street Show Low, AZ 85901 · Navajo County
CMS certification number 035139 · See this home on Medicare Care Compare
Is Haven of Show Low a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Haven of Show Low as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Arizona average of 3.4.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.77 hours per resident per day at Haven of Show Low, below the Arizona median of 3.76 (US median: 3.72). About 0.37 of those hours are from registered nurses. On weekends it falls to 2.48 hours, 10% below its all-week average. 67.3% of nursing staff left within a year (Arizona median 45.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Haven of Show Low: Medicare and Medicaid
Haven of Show Low is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arizona's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 29, 2026 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 31 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 31 citations at Haven of Show Low across 9 inspection dates, 11 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on April 16, 2025. The most common areas cited were quality of life and care (12) and resident assessment and care planning (8). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, April 16, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
July 29, 2026 · 2 citations
DPASARR screening for Mental disorders or Intellectual Disabilities
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
November 20, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
April 16, 2025 · 2 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 27, 2024 · 1 citation · includes complaint inspection
EEnsure services provided by the nursing facility meet professional standards of quality.
August 19, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
August 8, 2024 · 10 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DProvide or obtain dental services for each resident.
June 25, 2024 · 5 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure services provided by the nursing facility meet professional standards of quality.
February 2, 2024 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
August 10, 2023 · 8 citations
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EProvide and implement an infection prevention and control program.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Questions to ask on a tour of Haven of Show Low
- Inspectors cited the home at the actual-harm level on April 16, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 20, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 67.3% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $46,852 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 16, 2025 | Fine | $17,940 |
| Jun 25, 2024 | Fine | $28,912 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 1/5 | 5/5 |
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Location
Hospitals near Haven of Show Low
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.1 mi
Summit Healthcare Regional Medical Center Show LowEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 3m for patients treated and sent home
- 3.7 mi
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20.9 mi
Baptist Health - van Buren Van BurenEmergency roomMedian ER visit 1h 11m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Haven Health nursing homes in Arizona
- Haven of Yuma · Yuma · 5 stars
- Haven Health Green Valley · Green Valley · 5 stars
- Haven of Saguaro Valley · Tucson · 5 stars
- Haven Health Prescott · Prescott · 4 stars
- Haven of Douglas · Douglas · 4 stars
- Haven of Tucson · Tucson · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Haven Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.