All states › Arkansas › Malvern › Encore Healthcare and Rehabi of Malvern
1820 West Moline Street Malvern, AR 72104 · Hot Spring County
All 2 nursing homes in Malvern, AR (2 take Medicaid)
CMS certification number 045393 · See this home on Medicare Care Compare
Is Encore Healthcare and Rehabi of Malvern a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Encore Healthcare and Rehabi of Malvern as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Arkansas average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.71 hours per resident per day at Encore Healthcare and Rehabi of Malvern, below the Arkansas median of 4.01 (US median: 3.72). About 0.37 of those hours are from registered nurses. On weekends it falls to 3.10 hours, 16% below its all-week average. Ask how weekends are staffed. 52.8% of nursing staff left within a year (Arkansas median 48.5%).
About this nursing home
Paying for care at Encore Healthcare and Rehabi of Malvern: Medicare and Medicaid
Encore Healthcare and Rehabi of Malvern is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arkansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 21, 2026 and found 0 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Encore Healthcare and Rehabi of Malvern across 5 inspection dates, 6 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 19 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (8) and nutrition and dietary (5). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, November 21, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
November 18, 2025 · 2 citations · includes complaint inspection
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 7, 2025 · 3 citations · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
November 21, 2024 · 4 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
November 9, 2023 · 9 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure medication error rates are not 5 percent or greater.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
October 27, 2023 · 1 citation · includes complaint inspection
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Questions to ask on a tour of Encore Healthcare and Rehabi of Malvern
- CMS cited the home under its abuse and neglect rules on November 18, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
Add this rating badge to your websiteFree. Shows Encore Healthcare and Rehabi of Malvern's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Encore Healthcare and Rehabi of Malvern
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.2 mi
Hot Spring County Medical Center MalvernEmergency roomMedian ER visit 1h 40m for patients treated and sent home
-
14.5 mi
National Park Medical Center Hot SpringsEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 33m for patients treated and sent home
-
15.5 mi
CHI St. Vincent Hospital Hot Springs Hot SpringsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 56m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Encore Healthcare and Rehabi of Malvern › All nursing homes in Malvern ›
Compare Encore Healthcare and Rehabi of Malvern with the 3 closest homes side by side ›
Other Southern Administrative Services nursing homes in Arkansas
- The Green House Cottages of Homewood · Mena · 5 stars
- The Green House Cottages of Northwest Arkansas · Bentonville · 5 stars
- The Green House Cottages of Wentworth Place · Magnolia · 5 stars
- The Green House Cottages of Walnut Ridge · Walnut Ridge · 5 stars
- Belle View Estates Rehabilitation and Care Center · Monticello · 5 stars
- Pleasant Valley Rehabilitation and Nursing · Little Rock · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 35 Southern Administrative Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.