All states › California › Santa Rosa › Northvine Postacute Care
446 Arrowood Dr Santa Rosa, CA 95407 · Sonoma County
All 7 nursing homes in Santa Rosa, CA (5 take Medicaid)
CMS certification number 056259 · See this home on Medicare Care Compare
Is Northvine Postacute Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Northvine Postacute Care as of October 2026.
CMS rates it 1 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.84 hours per resident per day at Northvine Postacute Care, below the California median of 4.27 (US median: 3.72). About 0.37 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 51.7% of nursing staff left within a year (California median 36%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Northvine Postacute Care: Medicare and Medicaid
Northvine Postacute Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 25, 2024 and found 8 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 76 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 76 citations at Northvine Postacute Care across 14 inspection dates, 25 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 4, 2025 (complaint inspection). The most common areas cited were quality of life and care (14) and resident assessment and care planning (13). The most serious was cited under the CMS rule to "make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public" (tag F0921, level L, April 4, 2025). 10 citations were under CMS's abuse, neglect and exploitation rules.
January 28, 2026 · 1 citation · includes complaint inspection
DProvide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
July 28, 2025 · 3 citations, includes actual harm · includes complaint inspection
GEnsure services provided by the nursing facility meet professional standards of quality.
GProvide appropriate foot care.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
July 14, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
June 3, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 21, 2025 · 1 citation · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
April 10, 2025 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
April 4, 2025 · 5 citations, includes immediate jeopardy · includes complaint inspection
LMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
FHave a plan that describes the process for conducting QAPI and QAA activities.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
December 5, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
October 25, 2024 · 9 citations · includes complaint inspection
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
EProvide and implement an infection prevention and control program.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DProvide enough food/fluids to maintain a resident's health.
October 9, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
October 1, 2024 · 7 citations · includes complaint inspection
EProvide immediate access to any resident.
EEnsure that residents are free from significant medication errors.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
EHave policies on smoking.
DHonor the resident's right to choose his or her attending physician.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
December 14, 2023 · 1 citation · includes complaint inspection
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
June 9, 2023 · 27 citations, includes immediate jeopardy
KAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FMake sure that a working call system is available in each resident's bathroom and bathing area.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EAssure that each resident’s assessment is updated at least once every 3 months.
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide enough food/fluids to maintain a resident's health.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EKeep all essential equipment working safely.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
February 14, 2022 · 16 citations
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure medication error rates are not 5 percent or greater.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure each resident receives an accurate assessment.
DEnsure a qualified health professional conducts resident assessments.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DHave a plan that describes the process for conducting QAPI and QAA activities.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
Questions to ask on a tour of Northvine Postacute Care
- Inspectors cited the home at the immediate-jeopardy level on April 4, 2025 under the rule on environmental. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 3, 2025. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 51.7% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $17,940 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 28, 2025 | Fine | $17,940 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
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Location
Hospitals near Northvine Postacute Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.8 mi
Santa Rosa Memorial Hospital Santa RosaEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 43m for patients treated and sent home
-
3.4 mi
Sutter Medical Center of Santa Rosa Santa RosaEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 32m for patients treated and sent home
- 3.5 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Northvine Postacute Care › All nursing homes in Santa Rosa ›
Compare Northvine Postacute Care with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Summerfield Health Care Center · Santa Rosa · 5 stars · 3.6 mi
- Arbol Healthcare Center of Santa Rosa · Santa Rosa · 5 stars · 3.7 mi
- Spring Lake Village · Santa Rosa · 5 stars · 5.0 mi
- Apple Valley Post-Acute Rehab · Sebastopol · 5 stars · 5.8 mi
Other Rmg Capital Partners nursing homes in California
- Camden Postacute Care · Campbell · 4 stars
- Main West Postacute Care · Turlock · 4 stars
- North Starr Postacute Care · Turlock · 3 stars
- Ceres Postacute Care · Ceres · 3 stars
- Fresno Postacute Care · Fresno · 3 stars
- Northgate Postacute Care · San Rafael · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Rmg Capital Partners nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.