All states › California › Santa Rosa › Santa Rosa Post Acute
4650 Hoen Avenue Santa Rosa, CA 95405 · Sonoma County
All 7 nursing homes in Santa Rosa, CA (5 take Medicaid)
CMS certification number 055854 · See this home on Medicare Care Compare
Is Santa Rosa Post Acute a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Santa Rosa Post Acute as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.92 hours per resident per day at Santa Rosa Post Acute, below the California median of 4.27 (US median: 3.72). About 0.59 of those hours are from registered nurses. On weekends it falls to 3.41 hours, 13% below its all-week average. 32.3% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Santa Rosa Post Acute: Medicare and Medicaid
Santa Rosa Post Acute is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 12, 2025 and found 10 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 50 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 50 citations at Santa Rosa Post Acute across 23 inspection dates, 31 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 28, 2025. The most common areas cited were freedom from abuse, neglect, and exploitation (8) and quality of life and care (8). The most serious was cited under the CMS rule to "provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives" (tag F0678, level G, January 28, 2025). 8 citations were under CMS's abuse, neglect and exploitation rules.
March 11, 2026 · 2 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
February 6, 2026 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
December 26, 2025 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
September 12, 2025 · 10 citations
EObserve each nurse aide's job performance and give regular training.
EEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
September 2, 2025 · 1 citation · includes complaint inspection
EEnsure services provided by the nursing facility meet professional standards of quality.
May 2, 2025 · 2 citations · includes complaint inspection
FDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
FRespond appropriately to all alleged violations.
April 25, 2025 · 2 citations · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
April 9, 2025 · 1 citation · includes complaint inspection
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
March 24, 2025 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
February 24, 2025 · 1 citation · includes complaint inspection
ELet each resident or the resident's legal representative access or purchase copies of all the resident's records.
January 28, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
December 5, 2024 · 1 citation · includes complaint inspection
FProvide and implement an infection prevention and control program.
October 4, 2024 · 2 citations · includes complaint inspection
DEnsure residents have reasonable access to and privacy in their use of communication methods.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
August 28, 2024 · 1 citation · includes complaint inspection
EEnsure residents have reasonable access to and privacy in their use of communication methods.
August 6, 2024 · 1 citation · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
April 10, 2024 · 4 citations · includes complaint inspection
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
DEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
January 24, 2024 · 2 citations · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
January 3, 2024 · 1 citation · includes complaint inspection
DEmploy staff that are licensed, certified, or registered in accordance with state laws.
December 22, 2023 · 2 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
December 15, 2023 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
December 14, 2023 · 1 citation · includes complaint inspection
EKeep all essential equipment working safely.
November 2, 2023 · 1 citation · includes complaint inspection
EEnsure services provided by the nursing facility meet professional standards of quality.
April 23, 2021 · 9 citations
EProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide activities to meet all resident's needs.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Santa Rosa Post Acute
- Inspectors cited the home at the actual-harm level on January 28, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 11, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $10,166 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 28, 2025 | Fine | $10,166 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 4/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 4/5 | 5/5 |
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Location
Hospitals near Santa Rosa Post Acute
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.7 mi
Santa Rosa Memorial Hospital Santa RosaEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 43m for patients treated and sent home
-
2.8 mi
Sutter Medical Center of Santa Rosa Santa RosaEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 32m for patients treated and sent home
- 3.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Santa Rosa Post Acute › All nursing homes in Santa Rosa ›
Compare Santa Rosa Post Acute with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Summerfield Health Care Center · Santa Rosa · 5 stars · 0.6 mi
- Spring Lake Village · Santa Rosa · 5 stars · 2.0 mi
- Arbol Healthcare Center of Santa Rosa · Santa Rosa · 5 stars · 4.0 mi
- Apple Valley Post-Acute Rehab · Sebastopol · 5 stars · 8.9 mi
Other PACS Group nursing homes in California
- Paradise Valley Health Care · National City · 5 stars
- McClure Post Acute · Oakland · 5 stars
- Pine Creek Care Center · Roseville · 5 stars
- Bel Vista Healthcare Center · Long Beach · 5 stars
- Trellis Chino · Chino · 5 stars
- San Francisco Post Acute · San Francisco · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 277 PACS Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.