All states › California › Santa Rosa › Spring Lake Village
5555 Montgomery Drive Santa Rosa, CA 95409 · Sonoma County
All 7 nursing homes in Santa Rosa, CA (5 take Medicaid)
CMS certification number 555268 · See this home on Medicare Care Compare
Is Spring Lake Village a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Spring Lake Village as of October 2026.
CMS rates it 5 out of 5 stars overall, above the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.21 hours per resident per day at Spring Lake Village, above the California median of 4.27 (US median: 3.72). About 0.89 of those hours are from registered nurses. On weekends it falls to 4.56 hours, 12% below its all-week average. 21.9% of nursing staff left within a year (California median 36%). That is lower than most homes in California, a sign of a steadier team.
About this nursing home
Paying for care at Spring Lake Village: Medicare and Medicaid
Spring Lake Village is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 5 other homes in Santa Rosa accept Medicaid. Nursing homes that accept Medicaid in California.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 22, 2026 and found 4 deficiencies. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at Spring Lake Village across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 26 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were nutrition and dietary (6) and quality of life and care (6). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level F, February 13, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
January 22, 2026 · 4 citations
EProvide and implement an infection prevention and control program.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
April 15, 2025 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
February 13, 2025 · 15 citations
FProvide and implement an infection prevention and control program.
FInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
DHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DDispose of garbage and refuse properly.
April 7, 2023 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide activities to meet all resident's needs.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that residents are free from significant medication errors.
Questions to ask on a tour of Spring Lake Village
- CMS cited the home under its abuse and neglect rules on January 22, 2026. How are staff trained, and how are concerns reported?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
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Location
Hospitals near Spring Lake Village
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.4 mi
Santa Rosa Memorial Hospital Santa RosaEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 43m for patients treated and sent home
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3.7 mi
Sutter Medical Center of Santa Rosa Santa RosaEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 32m for patients treated and sent home
- 4.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Front Porch nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.