All states › Illinois › Kankakee › Citadel Care Center-Kankakee
900 West River Place Kankakee, IL 60901 · Kankakee County
All 3 nursing homes in Kankakee, IL (3 take Medicaid)
CMS certification number 145043 · See this home on Medicare Care Compare
Is Citadel Care Center-Kankakee a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Citadel Care Center-Kankakee as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.17 hours per resident per day at Citadel Care Center-Kankakee, below the Illinois median of 3.33 (US median: 3.72). About 0.49 of those hours are from registered nurses. On weekends it falls to 2.90 hours, 9% below its all-week average. 32.1% of nursing staff left within a year (Illinois median 43.5%). That is lower than most homes in Illinois, a sign of a steadier team.
About this nursing home
Paying for care at Citadel Care Center-Kankakee: Medicare and Medicaid
Citadel Care Center-Kankakee is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 22, 2024 and found 9 deficiencies. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Citadel Care Center-Kankakee across 4 inspection dates, 1 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 12, 2024. The most common areas cited were quality of life and care (10) and resident rights (7). The most serious was cited under the CMS rule to "provide safe, appropriate pain management for a resident who requires such services" (tag F0697, level G, January 12, 2024).
November 22, 2024 · 9 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
January 31, 2024 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
January 12, 2024 · 8 citations, includes actual harm
GProvide safe, appropriate pain management for a resident who requires such services.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
April 6, 2023 · 5 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Citadel Care Center-Kankakee
- Inspectors cited the home at the actual-harm level on January 12, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 4/5 | 1/5 | 2/5 |
| August 2026 | 4/5 | 4/5 | 2/5 | 2/5 |
Add this rating badge to your websiteFree. Shows Citadel Care Center-Kankakee's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Citadel Care Center-Kankakee
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.3 mi
Riverside Medical Center KankakeeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 47m for patients treated and sent home
-
0.4 mi
Provena St Marys Hospital KankakeeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 17m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Citadel Care Center-Kankakee › All nursing homes in Kankakee ›
Compare Citadel Care Center-Kankakee with the 3 closest homes side by side ›
Other Citadel Healthcare nursing homes in Illinois
- Citadel Care Center-Wilmette · Wilmette · 5 stars
- The Citadel of Glenview · Glenview · 5 stars
- The Citadel of Northbrook · Northbrook · 4 stars
- Citadel at Saint Benedict · Niles · 4 stars
- Amberwood Care Centre · Rockford · 4 stars
- Citadel at Casa Scalabrini · Northlake · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 19 Citadel Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.