All states › Illinois › Rockford › The Citadel at Saint Anne Place
4405 Highcrest Road Rockford, IL 61107 · Winnebago County
All 12 nursing homes in Rockford, IL (11 take Medicaid)
CMS certification number 145563 · See this home on Medicare Care Compare
Is The Citadel at Saint Anne Place a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Citadel at Saint Anne Place as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.35 hours per resident per day at The Citadel at Saint Anne Place, about the same as the Illinois median of 3.33 (US median: 3.72). About 0.85 of those hours are from registered nurses. On weekends it falls to 2.93 hours, 13% below its all-week average. 64.4% of nursing staff left within a year (Illinois median 43.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Citadel at Saint Anne Place: Medicare and Medicaid
The Citadel at Saint Anne Place is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 5, 2025 and found 10 deficiencies, plus 10 from complaint inspections in the same period. In total, inspectors issued 44 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 44 citations at The Citadel at Saint Anne Place across 15 inspection dates, 19 of them from complaint investigations. 9 were at the actual-harm level (G–I), most recently on November 25, 2025. The most common areas cited were quality of life and care (26) and pharmacy service (9). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, November 25, 2025).
June 23, 2026 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
April 21, 2026 · 1 citation · includes complaint inspection
DEnsure residents have reasonable access to and privacy in their use of communication methods.
April 14, 2026 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
December 16, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 25, 2025 · 5 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
July 8, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
June 5, 2025 · 11 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProvide enough food/fluids to maintain a resident's health.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProvide and implement an infection prevention and control program.
April 29, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 7, 2024 · 7 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
July 17, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 3, 2024 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
March 13, 2024 · 2 citations · includes complaint inspection
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
February 21, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 15, 2023 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
July 13, 2023 · 8 citations, includes actual harm
GProvide enough food/fluids to maintain a resident's health.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
Questions to ask on a tour of The Citadel at Saint Anne Place
- Inspectors cited the home at the actual-harm level on November 25, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 64.4% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
6 penalties in the last three years, including $123,556 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 25, 2025 | Fine | $38,786 |
| Jun 5, 2025 | Fine | $44,372 |
| Jun 5, 2025 | Payment Denial | 12 days of payments denied |
| Aug 7, 2024 | Fine | $13,309 |
| Feb 21, 2024 | Fine | $14,050 |
| Nov 15, 2023 | Fine | $13,039 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 1/5 |
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Location
Hospitals near The Citadel at Saint Anne Place
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.6 mi
Saint Anthony Medical Center RockfordEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 43m for patients treated and sent home
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2.6 mi
UW Health Swedishamerican Hospital RockfordEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 37m for patients treated and sent home
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3.6 mi
Javon Bea Hospital RockfordEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 18m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Citadel at Saint Anne Place › All nursing homes in Rockford ›
Compare The Citadel at Saint Anne Place with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Belvidere Health and Rehab · Belvidere · 5 stars · 9.8 mi
- Avira Health Pavilion · Loves Park · 4 stars · 2.9 mi
- Amberwood Care Centre · Rockford · 4 stars · 3.5 mi
- Mercyhealth Javon Bea Hospital -SNF · Rockford · 4 stars · 3.5 mi
Other Citadel Healthcare nursing homes in Illinois
- Citadel Care Center-Wilmette · Wilmette · 5 stars
- The Citadel of Glenview · Glenview · 5 stars
- The Citadel of Northbrook · Northbrook · 4 stars
- Citadel at Saint Benedict · Niles · 4 stars
- Amberwood Care Centre · Rockford · 4 stars
- Citadel at Casa Scalabrini · Northlake · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 19 Citadel Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.