All states › Massachusetts › Hampden › Vantage at Hampden
34 Main Street Hampden, MA 01036 · Hampden County
CMS certification number 225265 · See this home on Medicare Care Compare
Is Vantage at Hampden a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Vantage at Hampden as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.93 hours per resident per day at Vantage at Hampden, above the Massachusetts median of 3.72 (US median: 3.72). About 0.39 of those hours are from registered nurses. On weekends it falls to 3.60 hours, 8% below its all-week average. 44.8% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Vantage at Hampden: Medicare and Medicaid
Vantage at Hampden is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 30, 2026 and found 3 deficiencies. In total, inspectors issued 9 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 9 citations at Vantage at Hampden across 4 inspection dates, 2 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 20, 2024 (complaint inspection). The most common areas cited were quality of life and care (3) and freedom from abuse, neglect, and exploitation (2). The most serious was cited under the CMS rule to "ensure services provided by the nursing facility meet professional standards of quality" (tag F0658, level J, November 20, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
April 30, 2026 · 3 citations
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide safe and appropriate respiratory care for a resident when needed.
BProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
February 7, 2025 · 2 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
November 20, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure services provided by the nursing facility meet professional standards of quality.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 22, 2023 · 2 citations
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
Questions to ask on a tour of Vantage at Hampden
- Inspectors cited the home at the immediate-jeopardy level on November 20, 2024 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 30, 2026. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $16,801 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 20, 2024 | Fine | $16,801 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 4/5 | 3/5 | 1/5 |
| August 2026 | 3/5 | 4/5 | 3/5 | 1/5 |
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Location
Hospitals near Vantage at Hampden
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.9 mi
Johnson Memorial Hospital Stafford SpringsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 2m for patients treated and sent home
- 7.3 mi
-
8.9 mi
Mercy Medical Center SpringfieldEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 35m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Vantage at Hampden › All nursing homes in Hampden ›
Compare Vantage at Hampden with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Loomis Lakeside at Reeds Landing · Springfield · 5 stars · 6.3 mi
- Agawam East Rehab and Nursing · Agawam · 5 stars · 9.2 mi
- Sixteen Acres Health and Rehabilitation Center · Springfield · 4 stars · 4.5 mi
- East Longmeadow Skilled Nursing Center · East Longmeadow · 4 stars · 4.9 mi
Other Vantage Care nursing homes in Massachusetts
- Sixteen Acres Health and Rehabilitation Center · Springfield · 4 stars
- Vantage at Andover · Andover · 3 stars
- Vantage at West Springfield · West Springfield · 3 stars
- Chestnut Hill Health and Rehabilitation Center · East Longmeadow · 3 stars
- Vantage at Lowell · Lowell · 2 stars
- Vantage at Sudbury · Sudbury · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Vantage Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.