All states › Massachusetts › Millbury › Care One at Millbury
312 Millbury Avenue Millbury, MA 01527 · Worcester County
CMS certification number 225720 · See this home on Medicare Care Compare
Is Care One at Millbury a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Care One at Millbury as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.74 hours per resident per day at Care One at Millbury, about the same as the Massachusetts median of 3.72 (US median: 3.72). About 0.61 of those hours are from registered nurses. On weekends it falls to 3.43 hours, 8% below its all-week average. 46% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Care One at Millbury: Medicare and Medicaid
Care One at Millbury is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 25, 2025 and found 15 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 37 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 37 citations at Care One at Millbury across 7 inspection dates, 4 of them from complaint investigations. 5 were at the actual-harm level (G–I), most recently on November 19, 2025. The most common areas cited were quality of life and care (10) and resident assessment and care planning (7). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, November 19, 2025).
May 14, 2026 · 1 citation · includes complaint inspection
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
March 17, 2026 · 1 citation · includes complaint inspection
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
November 19, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 25, 2025 · 15 citations, includes actual harm
GImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
GProvide safe, appropriate pain management for a resident who requires such services.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EHave a plan that describes the process for conducting QAPI and QAA activities.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DEnsure each resident receives an accurate assessment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
April 3, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
February 2, 2024 · 8 citations
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 16, 2022 · 10 citations, includes actual harm
GProvide safe, appropriate dialysis care/services for a resident who requires such services.
EProvide and implement an infection prevention and control program.
EPerform COVID19 testing on residents and staff.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Questions to ask on a tour of Care One at Millbury
- Inspectors cited the home at the actual-harm level on November 19, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $95,328 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 19, 2025 | Fine | $12,628 |
| Apr 25, 2025 | Fine | $72,173 |
| Feb 2, 2024 | Fine | $10,527 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
Add this rating badge to your websiteFree. Shows Care One at Millbury's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Care One at Millbury
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.4 mi
St Vincent Hospital WorcesterEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 26m for patients treated and sent home
-
3.7 mi
Umass Memorial Medical Center INC WorcesterEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 51m for patients treated and sent home
- 3.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Care One at Millbury › All nursing homes in Millbury ›
Compare Care One at Millbury with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Lutheran Rehabilitation and Skilled Care Center · Worcester · 5 stars · 3.9 mi
- West Side House LTC Facility · Worcester · 5 stars · 3.9 mi
- Holy Trinity Eastern Orthodox N & R Center · Worcester · 5 stars · 5.3 mi
- Knollwood Nursing Center · Worcester · 5 stars · 6.5 mi
Other Careone nursing homes in Massachusetts
- Care One at Wilmington · Wilmington · 5 stars
- Care One at Peabody · Peabody · 5 stars
- Care One at Essex Park · Beverly · 5 stars
- Care One at Holyoke · Holyoke · 5 stars
- Care One at Lowell · Lowell · 4 stars
- Care One at Northampton · Northampton · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 37 Careone nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.