facebook tracking NHC Healthcare, St Charles, Saint Charles MO: CMS Ratings
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NHC Healthcare, St Charles

All states › Missouri › Saint Charles › NHC Healthcare, St Charles

35 Sugar Maple Lane Saint Charles, MO 63303 · St. Charles County

(636) 946-8887

All 6 nursing homes in Saint Charles, MO (6 take Medicaid)

Accepts Medicare Accepts Medicaid 120 certified beds For profit

CMS certification number 265166 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is NHC Healthcare, St Charles a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for NHC Healthcare, St Charles as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Missouri average of 2.6. Inspectors issued 8 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.09 hours per resident per day at NHC Healthcare, St Charles, below the Missouri median of 3.37 (US median: 3.72). About 0.61 of those hours are from registered nurses. On weekends it falls to 2.75 hours, 11% below its all-week average. 56.8% of nursing staff left within a year (Missouri median 56.8%).

Nursing care per resident per day 3.09 hours
Below the Missouri median of 3.37 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.61 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.75 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 56.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 25% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 98 About 81% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceApril 1982
Part of a chainNational Healthcare Corporation
Legal business nameNHC HEALTHCARE-ST. CHARLES LLC

Paying for care at NHC Healthcare, St Charles: Medicare and Medicaid

NHC Healthcare, St Charles is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on June 20, 2024 and found 3 deficiencies. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 8 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 8 citations at NHC Healthcare, St Charles across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 7 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were environmental (1) and freedom from abuse, neglect, and exploitation (1). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level E, June 20, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.

June 20, 2024 · 3 citations

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 5, 2024)

ERegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0909 · Deficient, Provider has date of correction (Jul 29, 2024)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Jul 29, 2024)

January 19, 2024 · 1 citation · includes complaint inspection

EProtect each resident from the wrongful use of the resident's belongings or money.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 · Complaint inspection · Past Non-Compliance (Jan 12, 2024)

November 10, 2022 · 3 citations

EEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Dec 23, 2022)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Dec 23, 2022)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Dec 23, 2022)

October 11, 2019 · 1 citation

CObserve each nurse aide's job performance and give regular training.

Potential for minimal harm · Nursing and Physician Services Deficiencies · Tag F0730 · Deficient, Provider has date of correction (Nov 5, 2019)

Questions to ask on a tour of NHC Healthcare, St Charles

  1. CMS cited the home under its abuse and neglect rules on January 19, 2024. How are staff trained, and how are concerns reported?
  2. The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 3/5 4/5
August 2026 4/5 4/5 4/5 4/5
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Location

Hospitals near NHC Healthcare, St Charles

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 2.7 mi
    SSM St Joseph Health Center St Charles
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 37m for patients treated and sent home
  • 3.9 mi
    Barnes-Jewish St Peters Hospital St Peters
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 4h 13m for patients treated and sent home
  • 4.9 mi
    SSM Depaul Health Center Bridgeton
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 33m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Lewis & Clark Gardens Saint Charles · 1.7 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 142 beds · Medicaid
Aspen Point Health and Rehabilitation Saint Charles · 2.0 mi away ★★☆☆☆ Inspection 1/5 · Staffing 1/5 180 beds · Medicaid
Laurel Meadows Wellness & Rehabilitation Saint Charles · 2.5 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 103 beds · Medicaid
McClay Senior Care Saint Peters · 3.3 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 60 beds · Medicaid
Windsor Estates of St Charles Saint Charles · 3.5 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 81 beds · Medicaid

More nursing homes near NHC Healthcare, St Charles ›   All nursing homes in Saint Charles ›

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Other National Healthcare Corporation nursing homes in Missouri

Affiliation comes from CMS's affiliated-entity data, October 2026. All 72 National Healthcare Corporation nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/missouri/saint-charles/nhc-healthcare-st-charles/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.