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Ridgewood Center, Genesis HealthCare

All states › New Hampshire › Bedford › Ridgewood Center, Genesis HealthCare

25 Ridgewood Road Bedford, NH 03110 · Hillsborough County

(603) 623-8805

All 3 nursing homes in Bedford, NH (3 take Medicaid)

Accepts Medicare Accepts Medicaid 150 certified beds For profit

CMS certification number 305052 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Ridgewood Center, Genesis HealthCare a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Ridgewood Center, Genesis HealthCare as of October 2026.

CMS rates it 2 out of 5 stars overall, below the New Hampshire average of 3.0. Inspectors issued 14 citations in the last three years. CMS imposed 1 penalty, including $15,646 in fines, in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 2 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.36 hours per resident per day at Ridgewood Center, Genesis HealthCare, below the New Hampshire median of 3.66 (US median: 3.72). About 1.11 of those hours are from registered nurses. On weekends it falls to 3.01 hours, 11% below its all-week average. 40.4% of nursing staff left within a year (New Hampshire median 43%).

Nursing care per resident per day 3.36 hours
Below the New Hampshire median of 3.66 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.11 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.01 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 40.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 30.8% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds150
Residents per day 105 About 70% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceMay 1995
Part of a chainGenesis Healthcare
Legal business name25 RIDGEWOOD ROAD OPERATIONS LLC

Paying for care at Ridgewood Center, Genesis HealthCare: Medicare and Medicaid

Ridgewood Center, Genesis HealthCare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Hampshire's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on February 11, 2026 and found 5 deficiencies. In total, inspectors issued 14 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 14 citations at Ridgewood Center, Genesis HealthCare across 4 inspection dates, 2 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on June 21, 2024 (complaint inspection). The most common areas cited were infection control (3) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level J, June 21, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.

February 11, 2026 · 5 citations

DAssist a resident in gaining access to vision and hearing services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0685 · Deficient, Provider has date of correction (Mar 13, 2026)

DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0755 · Deficient, Provider has date of correction (Mar 9, 2026)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Mar 30, 2026)

DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Potential for more than minimal harm · Administration Deficiencies · Tag F0773 · Deficient, Provider has date of correction (Mar 13, 2026)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Mar 14, 2026)

January 8, 2025 · 5 citations

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Feb 25, 2025)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Feb 23, 2025)

DProvide safe, appropriate dialysis care/services for a resident who requires such services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0698 · Deficient, Provider has date of correction (Feb 25, 2025)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jan 27, 2025)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Feb 25, 2025)

June 21, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection

JProvide and implement an infection prevention and control program.

Immediate jeopardy · Infection Control Deficiencies · Tag F0880 · Complaint inspection · Past Non-Compliance (Jun 17, 2024)

October 31, 2023 · 3 citations · includes complaint inspection

EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0725 · Complaint inspection · Deficient, Provider has date of correction (Dec 11, 2023)

EDevelop and implement policies and procedures for flu and pneumonia vaccinations.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0883 · Deficient, Provider has date of correction (Dec 12, 2023)

DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Deficient, Provider has date of correction (Dec 19, 2023)

Questions to ask on a tour of Ridgewood Center, Genesis HealthCare

  1. Inspectors cited the home at the immediate-jeopardy level on June 21, 2024 under the rule on infection control. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on October 31, 2023. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $15,646 in fines.

DateTypeAmount or length
Jun 21, 2024 Fine $15,646

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 2/5 3/5 3/5
August 2026 2/5 2/5 4/5 3/5
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Location

Hospitals near Ridgewood Center, Genesis HealthCare

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 2.2 mi
    Catholic Medical Center Manchester
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 41m for patients treated and sent home
  • 2.7 mi
    Elliot Hospital Manchester
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 4h 51m for patients treated and sent home
  • 10.1 mi
    Parkland Medical Center Derry
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 0m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Bedford Hills Center Bedford · 0.3 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 147 beds · Medicaid
Bedford Nursing & Rehabilitation Center Bedford · 1.2 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 102 beds · Medicaid
Maple Leaf Health Care Center Manchester · 2.8 mi away ★★★★★ Inspection 5/5 · Staffing 2/5 114 beds · Medicaid
Mount Carmel Rehabilitation and Nursing Center Manchester · 3.0 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 122 beds · Medicaid
Hanover Hill Health Care Center Manchester · 3.1 mi away ★★★★☆ Inspection 4/5 · Staffing 2/5 124 beds · Medicaid

More nursing homes near Ridgewood Center, Genesis HealthCare ›   All nursing homes in Bedford ›

Compare Ridgewood Center, Genesis HealthCare with the 3 closest homes side by side ›

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Other Genesis Healthcare nursing homes in New Hampshire

Affiliation comes from CMS's affiliated-entity data, October 2026. All 183 Genesis Healthcare nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-hampshire/bedford/ridgewood-center-genesis-healthcare/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.