All states › New Jersey › North Bergen › Complete Care at Harborage
7600 River Rd North Bergen, NJ 07047 · Hudson County
All 3 nursing homes in North Bergen, NJ (3 take Medicaid)
CMS certification number 315307 · See this home on Medicare Care Compare
Is Complete Care at Harborage a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Complete Care at Harborage as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New Jersey average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.54 hours per resident per day at Complete Care at Harborage, below the New Jersey median of 3.67 (US median: 3.72). About 0.73 of those hours are from registered nurses. On weekends it falls to 3.13 hours, 12% below its all-week average. 35.9% of nursing staff left within a year (New Jersey median 38.1%).
About this nursing home
Paying for care at Complete Care at Harborage: Medicare and Medicaid
Complete Care at Harborage is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Jersey's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 1, 2026 and found 20 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 47 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 47 citations at Complete Care at Harborage across 5 inspection dates, 10 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 18, 2026 (complaint inspection). The most common areas cited were quality of life and care (10) and pharmacy service (9). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level K, January 8, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
May 18, 2026 · 3 citations · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
May 1, 2026 · 25 citations · includes complaint inspection
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
EObserve each nurse aide's job performance and give regular training.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure medication error rates are not 5 percent or greater.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DPost nurse staffing information every day.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DDispose of garbage and refuse properly.
DProvide and implement an infection prevention and control program.
December 6, 2024 · 6 citations · includes complaint inspection
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 8, 2024 · 2 citations, includes immediate jeopardy
KProvide and implement an infection prevention and control program.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
April 26, 2023 · 11 citations
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure medication error rates are not 5 percent or greater.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Complete Care at Harborage
- Inspectors cited the home at the immediate-jeopardy level on January 8, 2024 under the rule on infection control. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 18, 2026. How are staff trained, and how are concerns reported?
- There were 2 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $17,796 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 1, 2026 | Fine | $17,796 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
| August 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
Add this rating badge to your websiteFree. Shows Complete Care at Harborage's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Complete Care at Harborage
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.2 mi
Palisades Medical Ctr-Ny Presbyterian Healthcare S North BergenEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 26m for patients treated and sent home
-
2.0 mi
Mount Sinai West New YorkEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 32m for patients treated and sent home
-
2.3 mi
Mount Sinai Hospital New YorkEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 8m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Complete Care at Harborage › All nursing homes in North Bergen ›
Compare Complete Care at Harborage with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Hudsonview Health Care Center · North Bergen · 5 stars · 0.6 mi
- Hoboken University Medical Center Tcu · Hoboken · 5 stars · 4.3 mi
- Acclaim Rehabilitation and Nursing Center · Jersey City · 5 stars · 8.1 mi
- Broadway House for Continuing Care · Newark · 5 stars · 9.3 mi
Other Complete Care nursing homes in New Jersey
- Complete Care at Green Acres · Toms River · 5 stars
- Complete Care at Madison · Matawan · 5 stars
- Complete Care at Woodlands · Plainfield · 5 stars
- Complete Care at Court House · Cape May Court House · 5 stars
- Complete Care at Arbors · Toms River · 5 stars
- Complete Care at Phillipsburg · Phillipsburg · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 85 Complete Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.