All states › New Jersey › Voorhees › Complete Care at Voorhees
3001 Evesham Road Voorhees, NJ 08043 · Camden County
All 7 nursing homes in Voorhees, NJ (7 take Medicaid)
CMS certification number 315219 · See this home on Medicare Care Compare
Is Complete Care at Voorhees a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Complete Care at Voorhees as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the New Jersey average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.64 hours per resident per day at Complete Care at Voorhees, about the same as the New Jersey median of 3.67 (US median: 3.72). About 0.37 of those hours are from registered nurses. On weekends it falls to 3.41 hours, 7% below its all-week average. 61.1% of nursing staff left within a year (New Jersey median 38.1%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Complete Care at Voorhees: Medicare and Medicaid
Complete Care at Voorhees is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Jersey's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 1, 2026 and found 1 deficiency, plus 1 from complaint inspections in the same period. In total, inspectors issued 29 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 29 citations at Complete Care at Voorhees across 6 inspection dates, 8 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 1, 2026. The most common areas cited were quality of life and care (8) and nutrition and dietary (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, May 1, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
May 1, 2026 · 1 citation
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 19, 2026 · 1 citation · includes complaint inspection
DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
August 29, 2025 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 2, 2025 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
January 13, 2025 · 9 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide appropriate foot care.
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
September 29, 2023 · 16 citations, includes immediate jeopardy
JProvide and implement an infection prevention and control program.
EGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EImplement a program that monitors antibiotic use.
ERegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Complete Care at Voorhees
- Inspectors cited the home at the immediate-jeopardy level on May 1, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 29, 2023. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 61.1% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $23,520 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 1, 2026 | Fine | $23,520 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
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Location
Hospitals near Complete Care at Voorhees
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.0 mi
-
1.5 mi
Virtua West Jersey Hospital VoorheesEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 25m for patients treated and sent home
-
5.0 mi
Kennedy University Hospital, INC (Stratford Divis StratfordEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 35m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Complete Care at Voorhees › All nursing homes in Voorhees ›
Compare Complete Care at Voorhees with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Wiley Mission · Marlton · 5 stars · 1.6 mi
- Lions Gate · Voorhees · 5 stars · 2.8 mi
- Laurel Manor Healthcare and Rehabilitation Center · Stratford · 5 stars · 5.3 mi
- Medford Leas · Medford · 5 stars · 6.2 mi
Other Complete Care nursing homes in New Jersey
- Complete Care at Green Acres · Toms River · 5 stars
- Complete Care at Madison · Matawan · 5 stars
- Complete Care at Woodlands · Plainfield · 5 stars
- Complete Care at Court House · Cape May Court House · 5 stars
- Complete Care at Arbors · Toms River · 5 stars
- Complete Care at Phillipsburg · Phillipsburg · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 85 Complete Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.