All states › New Jersey › West Orange › Complete Care at Summit Ridge
20 Summit Street West Orange, NJ 07052 · Essex County
All 5 nursing homes in West Orange, NJ (5 take Medicaid)
CMS certification number 315038 · See this home on Medicare Care Compare
Is Complete Care at Summit Ridge a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Complete Care at Summit Ridge as of October 2026.
CMS rates it 4 out of 5 stars overall, above the New Jersey average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.65 hours per resident per day at Complete Care at Summit Ridge, about the same as the New Jersey median of 3.67 (US median: 3.72). About 0.57 of those hours are from registered nurses. On weekends it falls to 3.36 hours, 8% below its all-week average. 38.2% of nursing staff left within a year (New Jersey median 38.1%).
About this nursing home
Paying for care at Complete Care at Summit Ridge: Medicare and Medicaid
Complete Care at Summit Ridge is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Jersey's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 27, 2025 and found 8 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at Complete Care at Summit Ridge across 4 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 25 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were quality of life and care (6) and nutrition and dietary (4). The most serious was cited under the CMS rule to "provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist" (tag F0755, level F, April 4, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.
November 20, 2025 · 3 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
May 27, 2025 · 8 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
DKeep all essential equipment working safely.
April 4, 2023 · 13 citations
FProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EPerform COVID19 testing on residents and staff.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DDispose of garbage and refuse properly.
DProvide and implement an infection prevention and control program.
March 29, 2021 · 2 citations
DEnsure services provided by the nursing facility meet professional standards of quality.
BMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Questions to ask on a tour of Complete Care at Summit Ridge
- CMS cited the home under its abuse and neglect rules on November 20, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
Add this rating badge to your websiteFree. Shows Complete Care at Summit Ridge's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Complete Care at Summit Ridge
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.2 mi
Saint Barnabas Medical Center LivingstonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 9m for patients treated and sent home
- 3.4 mi
-
4.2 mi
Carewell Health Medical Center East OrangeEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 56m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Complete Care at Summit Ridge › All nursing homes in West Orange ›
Compare Complete Care at Summit Ridge with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Inglemoor Rehabilitation and Care Center · Livingston · 5 stars · 1.8 mi
- White House Healthcare and Rehabilitation Center · Orange · 5 stars · 2.8 mi
- Family of Caring Healthcare at Montclair · Montclair · 5 stars · 3.8 mi
- Lutheran Social Ministries Cranes Mill · West Caldwell · 5 stars · 3.9 mi
Other Complete Care nursing homes in New Jersey
- Complete Care at Green Acres · Toms River · 5 stars
- Complete Care at Madison · Matawan · 5 stars
- Complete Care at Woodlands · Plainfield · 5 stars
- Complete Care at Court House · Cape May Court House · 5 stars
- Complete Care at Arbors · Toms River · 5 stars
- Complete Care at Phillipsburg · Phillipsburg · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 85 Complete Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.