All states › New York › Chittenango › The Grand Rehabilitation and Nursing at Chittenango
331 Russell Street Chittenango, NY 13037 · Madison County
CMS certification number 335588 · See this home on Medicare Care Compare
Is The Grand Rehabilitation and Nursing at Chittenango a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Grand Rehabilitation and Nursing at Chittenango as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.29 hours per resident per day at The Grand Rehabilitation and Nursing at Chittenango, below the New York median of 3.57 (US median: 3.72). About 0.43 of those hours are from registered nurses. On weekends it falls to 2.92 hours, 11% below its all-week average. 72.5% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at The Grand Rehabilitation and Nursing at Chittenango: Medicare and Medicaid
The Grand Rehabilitation and Nursing at Chittenango is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 18, 2025 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 18 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 18 citations at The Grand Rehabilitation and Nursing at Chittenango across 5 inspection dates, 7 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 26, 2024. The most common areas cited were quality of life and care (8) and environmental (3). The most serious was cited under the CMS rule to "honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive" (tag F0578, level K, January 26, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
November 18, 2025 · 5 citations · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide enough food/fluids to maintain a resident's health.
November 4, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
October 17, 2024 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
January 26, 2024 · 7 citations, includes immediate jeopardy · includes complaint inspection
KHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide and implement an infection prevention and control program.
DKeep all essential equipment working safely.
August 19, 2021 · 4 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
Questions to ask on a tour of The Grand Rehabilitation and Nursing at Chittenango
- Inspectors cited the home at the immediate-jeopardy level on January 26, 2024 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on January 26, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 72.5% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $16,448 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 26, 2024 | Fine | $16,448 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 2/5 |
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Location
Hospitals near The Grand Rehabilitation and Nursing at Chittenango
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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11.1 mi
Oneida Healthcare Center OneidaEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 40m for patients treated and sent home
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13.6 mi
Crouse Hospital SyracuseEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 40m for patients treated and sent home
- 13.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare The Grand Rehabilitation and Nursing at Chittenango with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Sunnyside Care Center · East Syracuse · 2 stars · 9.4 mi
Other The Grand Healthcare nursing homes in New York
- The Grand Rehabilitation and Nursing at Batavia · Batavia · 4 stars
- The Grand Rehabilitation and Nursing at Queens · Whitesone · 4 stars
- The Grand Rehabilitation and Nursing at Great Neck · Great Neck · 4 stars
- Bridge View Nursing Home · Whitestone · 4 stars
- The Grand Rehabilitation and Nursing at South Poin · Island Park · 3 stars
- Fulton Commons Care Center · East Meadow · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 The Grand Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.