All states › New York › East Syracuse › Sunnyside Care Center
7000 Collamer Rd East Syracuse, NY 13057 · Onondaga County
CMS certification number 335409 · See this home on Medicare Care Compare
Is Sunnyside Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Sunnyside Care Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.92 hours per resident per day at Sunnyside Care Center, above the New York median of 3.57 (US median: 3.72). About 0.71 of those hours are from registered nurses. On weekends it falls to 3.02 hours, 23% below its all-week average. Ask how weekends are staffed. 63.4% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Sunnyside Care Center: Medicare and Medicaid
Sunnyside Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 12, 2025 and found 6 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 25 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 25 citations at Sunnyside Care Center across 4 inspection dates, 12 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 24 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were quality of life and care (8) and nutrition and dietary (5). The most serious was cited under the CMS rule to "ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs" (tag F0761, level E, September 12, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
September 12, 2025 · 8 citations · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
February 16, 2024 · 12 citations · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
CPost nurse staffing information every day.
October 23, 2023 · 3 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 30, 2021 · 2 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Questions to ask on a tour of Sunnyside Care Center
- CMS cited the home under its abuse and neglect rules on February 16, 2024. How are staff trained, and how are concerns reported?
- Weekend staffing is 23% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 63.4% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
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Location
Hospitals near Sunnyside Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
6.7 mi
St Joseph's Hospital Health Center SyracuseEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 46m for patients treated and sent home
- 6.8 mi
-
6.9 mi
Crouse Hospital SyracuseEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 40m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Sunnyside Care Center › All nursing homes in East Syracuse ›
Compare Sunnyside Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Nottingham R H C F · Jamesville · 5 stars · 7.3 mi
- Upstate University Hospital at Community General T C · Syracuse · 5 stars · 9.7 mi
- Iroquois Nursing Home · Jamesville · 4 stars · 8.9 mi
- Elderwood at Liverpool · Liverpool · 3 stars · 7.3 mi
Other The Mayer Family nursing homes in New York
- Wellsville Manor Care Center · Wellsville · 5 stars
- Gold Crest Care Center · Bronx · 5 stars
- Bethany Gardens Skilled Living Center · Rome · 4 stars
- Valley View Manor Nursing Home · Norwich · 3 stars
- Independence Care Center for Nursing and Rehabilitation · Riverdale · 3 stars
- Oak Hill Rehabilitation and Nursing Care Center · Ithaca · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 11 The Mayer Family nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.