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The Pines Healthcare & Rehab Centers Olean Campus

All states › New York › Olean › The Pines Healthcare & Rehab Centers Olean Campus

2245 West State Street Olean, NY 14760 · Cattaraugus County

(716) 373-1910

Accepts Medicare Accepts Medicaid 120 certified beds Government

CMS certification number 335357 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Pines Healthcare & Rehab Centers Olean Campus a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Pines Healthcare & Rehab Centers Olean Campus as of October 2026.

CMS rates it 4 out of 5 stars overall, above the New York average of 3.1. Inspectors issued 9 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 2 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 3.83 hours per resident per day at The Pines Healthcare & Rehab Centers Olean Campus, above the New York median of 3.57 (US median: 3.72). About 0.50 of those hours are from registered nurses. On weekends it falls to 3.42 hours, 11% below its all-week average. 55.6% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 3.83 hours
Above the New York median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.50 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.42 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 55.6% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 43.8% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 100 About 83% of beds filled, on average
OwnershipGovernment - County
Payment acceptedMedicare and Medicaid
Certified sinceAugust 1972
Legal business nameCOUNTY OF CATTARAUGUS

Paying for care at The Pines Healthcare & Rehab Centers Olean Campus: Medicare and Medicaid

The Pines Healthcare & Rehab Centers Olean Campus is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on March 7, 2025 and found 2 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 9 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 9 citations at The Pines Healthcare & Rehab Centers Olean Campus across 3 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 9 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (4) and freedom from abuse, neglect, and exploitation (3). The most serious was cited under the CMS rule to "ensure that each resident is free from the use of physical restraints, unless needed for medical treatment" (tag F0604, level D, March 7, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.

March 7, 2025 · 4 citations · includes complaint inspection

DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Deficient, Provider has date of correction (Apr 30, 2025)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Apr 30, 2025)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Complaint inspection · Deficient, Provider has date of correction (Apr 30, 2025)

DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0700 · Deficient, Provider has date of correction (Apr 30, 2025)

March 3, 2023 · 4 citations

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Deficient, Provider has date of correction (Mar 31, 2023)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Apr 30, 2023)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Apr 15, 2023)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Apr 30, 2023)

March 6, 2020 · 1 citation

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Apr 30, 2020)

Questions to ask on a tour of The Pines Healthcare & Rehab Centers Olean Campus

  1. CMS cited the home under its abuse and neglect rules on March 7, 2025. How are staff trained, and how are concerns reported?
  2. Nursing staff turnover was 55.6% a year. How many of the staff come from agencies?
  3. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 4/5 2/5
August 2026 4/5 4/5 3/5 2/5
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Location

Hospitals near The Pines Healthcare & Rehab Centers Olean Campus

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Absolut Center for Nursing and Rehabilitation at Allegany Allegany · 2.1 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 37 beds · Medicaid
Cuba Memorial Hospital Inc SNF Cuba · 12.8 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 61 beds · Medicaid
Salamanca Rehabilitation & Nursing Center Salamanca · 15.2 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 120 beds · Medicaid
The Pines Healthcare & Rehab CTRS Machias Campus Machias · 21.9 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 115 beds · Medicaid
Wellsville Manor Care Center Wellsville · 25.3 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 120 beds · Medicaid

More nursing homes near The Pines Healthcare & Rehab Centers Olean Campus ›   All nursing homes in Olean ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-york/olean/the-pines-healthcare-and-rehab-centers-olean-campus/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.