facebook tracking Monroe Community Hospital, Rochester NY: CMS Ratings
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Monroe Community Hospital

All states › New York › Rochester › Monroe Community Hospital

435 East Henrietta Road Rochester, NY 14620 · Monroe County

(585) 760-6500

All 23 nursing homes in Rochester, NY (23 take Medicaid)

Accepts Medicare Accepts Medicaid 566 certified beds Government

CMS certification number 335197 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Monroe Community Hospital a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Monroe Community Hospital as of October 2026.

CMS rates it 1 out of 5 stars overall, below the New York average of 3.1. Inspectors issued 10 citations in the last three years. CMS imposed 2 penalties, including $94,936 in fines, in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 3 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.92 hours per resident per day at Monroe Community Hospital, above the New York median of 3.57 (US median: 3.72). About 0.47 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 17% below its all-week average. Ask how weekends are staffed. 40.2% of nursing staff left within a year (New York median 38.3%).

Nursing care per resident per day 3.92 hours
Above the New York median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.47 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.25 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 40.2% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 44.6% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds566
Residents per day 394 About 70% of beds filled, on average
OwnershipGovernment - County
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1967
Legal business nameCOUNTY OF MONROE

Paying for care at Monroe Community Hospital: Medicare and Medicaid

Monroe Community Hospital is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on December 20, 2024 and found 2 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 10 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 10 citations at Monroe Community Hospital across 5 inspection dates, 4 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 24, 2025 (complaint inspection). The most common areas cited were quality of life and care (5) and resident assessment and care planning (2). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level J, October 24, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

October 24, 2025 · 2 citations · includes complaint inspection

JProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0684 · Complaint inspection · Deficient, Provider has date of correction (Dec 5, 2025)

JProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0686 · Complaint inspection · Deficient, Provider has date of correction (Dec 5, 2025)

September 12, 2025 · 1 citation, includes actual harm · includes complaint inspection

GProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm · Quality of Life and Care Deficiencies · Tag F0686 · Complaint inspection · Deficient, Provider has date of correction (Nov 11, 2025)

December 20, 2024 · 3 citations · includes complaint inspection

ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0655 · Deficient, Provider has date of correction (Feb 18, 2025)

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Complaint inspection · Deficient, Provider has date of correction (Feb 18, 2025)

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Deficient, Provider has date of correction (Feb 18, 2025)

May 1, 2023 · 2 citations

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Jun 30, 2023)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Jun 30, 2023)

July 15, 2021 · 2 citations, includes immediate jeopardy

JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Sep 3, 2021)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Deficient, Provider has date of correction (Sep 3, 2021)

Questions to ask on a tour of Monroe Community Hospital

  1. Inspectors cited the home at the immediate-jeopardy level on October 24, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on July 15, 2021. How are staff trained, and how are concerns reported?
  3. Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

2 penalties in the last three years, including $94,936 in fines.

DateTypeAmount or length
Sep 12, 2025 Fine $8,788
Sep 12, 2025 Fine $86,148

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 1/5 1/5 3/5 3/5
August 2026 1/5 1/5 3/5 4/5
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Location

Hospitals near Monroe Community Hospital

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.8 mi
    Rochester Psychiatric Center Rochester
    Emergency room
  • 0.8 mi
    Strong Memorial Hospital Rochester
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 4h 7m for patients treated and sent home
  • 1.7 mi
    Highland Hospital Rochester
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 5h 4m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Woodside Manor Nursing Home Rochester · 0.9 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 44 beds · Medicaid
The Hurlbut Rochester · 1.1 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 160 beds · Medicaid
The Highlands at Brighton Rochester · 1.2 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 145 beds · Medicaid
St. John's Health Care Rochester · 1.2 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 4/5 455 beds · Medicaid
The Brightonian Rochester · 1.8 mi away ★★★★★ Inspection 5/5 · Staffing 3/5 54 beds · Medicaid

More nursing homes near Monroe Community Hospital ›   All nursing homes in Rochester ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-york/rochester/monroe-community-hospital/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.