All states › New York › Rochester › The Pearl Nursing Center of Rochester
1335 Portland Avenue Rochester, NY 14621 · Monroe County
All 23 nursing homes in Rochester, NY (23 take Medicaid)
CMS certification number 335439 · See this home on Medicare Care Compare
Is The Pearl Nursing Center of Rochester a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Pearl Nursing Center of Rochester as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.99 hours per resident per day at The Pearl Nursing Center of Rochester, below the New York median of 3.57 (US median: 3.72). About 0.37 of those hours are from registered nurses. On weekends it falls to 2.60 hours, 13% below its all-week average. 51% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Pearl Nursing Center of Rochester: Medicare and Medicaid
The Pearl Nursing Center of Rochester is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 28, 2024 and found 8 deficiencies, plus 5 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 35 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 35 citations at The Pearl Nursing Center of Rochester across 7 inspection dates, 10 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 33 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were quality of life and care (8) and resident rights (8). The most serious was cited under the CMS rule to "honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely" (tag F0584, level F, December 16, 2022). 2 citations were under CMS's abuse, neglect and exploitation rules.
December 11, 2025 · 2 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure services provided by the nursing facility meet professional standards of quality.
September 10, 2025 · 2 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
August 22, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
November 19, 2024 · 2 citations · includes complaint inspection
EProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
June 28, 2024 · 11 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EKeep all essential equipment working safely.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that residents are free from significant medication errors.
DDispose of garbage and refuse properly.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
BCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 16, 2022 · 13 citations
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DRespond appropriately to all alleged violations.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DDispose of garbage and refuse properly.
DProvide or get specialized rehabilitative services as required for a resident.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
DKeep all essential equipment working safely.
September 14, 2020 · 4 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DReasonably accommodate the needs and preferences of each resident.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of The Pearl Nursing Center of Rochester
- CMS cited the home under its abuse and neglect rules on December 16, 2022. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 51% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years.
| Date | Type | Amount or length |
|---|---|---|
| Jun 28, 2024 | Payment Denial | 5 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 4/5 |
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Location
Hospitals near The Pearl Nursing Center of Rochester
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.2 mi
Rochester General Hospital RochesterEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 53m for patients treated and sent home
- 3.9 mi
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3.9 mi
Highland Hospital RochesterEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 5h 4m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare The Pearl Nursing Center of Rochester with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Brightonian · Rochester · 5 stars · 4.5 mi
- Jewish Home of Rochester · Rochester · 5 stars · 5.9 mi
- Park Ridge Nursing Home · Rochester · 5 stars · 5.9 mi
- Latta Road Nursing Home West · Rochester · 5 stars · 6.1 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.