All states › New York › Tonawanda › Safire Rehabilitation of Northtowns
2799 Sheridan Drive Tonawanda, NY 14150 · Erie County
CMS certification number 335180 · See this home on Medicare Care Compare
Is Safire Rehabilitation of Northtowns a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Safire Rehabilitation of Northtowns as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.11 hours per resident per day at Safire Rehabilitation of Northtowns, above the New York median of 3.57 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 3.52 hours, 14% below its all-week average. 39.4% of nursing staff left within a year (New York median 38.3%).
About this nursing home
Paying for care at Safire Rehabilitation of Northtowns: Medicare and Medicaid
Safire Rehabilitation of Northtowns is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 28, 2025 and found 11 deficiencies, plus 9 from complaint inspections in the same period. In total, inspectors issued 37 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 37 citations at Safire Rehabilitation of Northtowns across 7 inspection dates, 11 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 2, 2026 (complaint inspection). The most common areas cited were nutrition and dietary (9) and quality of life and care (8). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, July 2, 2026). 6 citations were under CMS's abuse, neglect and exploitation rules.
July 2, 2026 · 2 citations · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
February 26, 2026 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
March 28, 2025 · 16 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProvide or obtain dental services for each resident.
BDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
November 12, 2024 · 1 citation · includes complaint inspection
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
February 15, 2024 · 1 citation · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
September 18, 2023 · 8 citations
FProvide and implement an infection prevention and control program.
EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide activities to meet all resident's needs.
DEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
November 19, 2021 · 7 citations
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EKeep all essential equipment working safely.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Questions to ask on a tour of Safire Rehabilitation of Northtowns
- Inspectors cited the home at the immediate-jeopardy level on July 2, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 26, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $13,070 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 2, 2026 | Fine | $13,070 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
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Location
Hospitals near Safire Rehabilitation of Northtowns
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.2 mi
Upstate New York VA Healthcare System (Western Ny VA Healthcare System) BuffaloEmergency room ★★★★★ Medicare overall 5 of 5
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2.5 mi
Kenmore Mercy Hospital BuffaloEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 56m for patients treated and sent home
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3.7 mi
Sisters of Charity Hospital BuffaloEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 23m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Safire Rehabilitation of Northtowns › All nursing homes in Tonawanda ›
Compare Safire Rehabilitation of Northtowns with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- McAuley Residence · Kenmore · 5 stars · 2.8 mi
- Beechwood Health Care Center · Getzville · 5 stars · 3.5 mi
- Degraff Memorial Hospital-Skilled Nursing Facility · North Tonawanda · 5 stars · 3.5 mi
- St Catherine Laboure Health Care Center · Buffalo · 5 stars · 3.6 mi
Other Sapphire Care Group nursing homes in New York
- Sapphire Nursing and Rehab at Goshen · Goshen · 5 stars
- Sapphire Nursing at Meadow Hill · Newburgh · 4 stars
- South Shore Rehabilitation and Nursing Center · Freeport · 2 stars
- Safire Rehabilitation of Southtowns · Buffalo · 2 stars
- Fishkill Center for Rehabilitation and Nursing · Beacon · 2 stars
- Sapphire Nursing at Wappingers · Wappingers Falls · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 8 Sapphire Care Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.