All states › New York › Amherst › Elderwood at Amherst
4459 Bailey Avenue Amherst, NY 14226 · Erie County
CMS certification number 335056 · See this home on Medicare Care Compare
Is Elderwood at Amherst a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Elderwood at Amherst as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.77 hours per resident per day at Elderwood at Amherst, above the New York median of 3.57 (US median: 3.72). About 0.68 of those hours are from registered nurses. On weekends it falls to 3.17 hours, 16% below its all-week average. Ask how weekends are staffed. 55.4% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Elderwood at Amherst: Medicare and Medicaid
Elderwood at Amherst is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 18, 2025 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 13 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 13 citations at Elderwood at Amherst across 6 inspection dates, 4 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 15, 2023. The most common areas cited were quality of life and care (5) and freedom from abuse, neglect, and exploitation (3). The most serious was cited under the CMS rule to "provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives" (tag F0678, level J, December 15, 2023). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 20, 2026 · 1 citation · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 4, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
April 18, 2025 · 3 citations
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
January 16, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
December 15, 2023 · 3 citations, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 3, 2022 · 4 citations
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
Questions to ask on a tour of Elderwood at Amherst
- Inspectors cited the home at the immediate-jeopardy level on December 15, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 4, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 55.4% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $25,262 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 15, 2023 | Fine | $25,262 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
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Location
Hospitals near Elderwood at Amherst
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.7 mi
Upstate New York VA Healthcare System (Western Ny VA Healthcare System) BuffaloEmergency room ★★★★★ Medicare overall 5 of 5
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3.3 mi
Kenmore Mercy Hospital BuffaloEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 56m for patients treated and sent home
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3.6 mi
Erie County Medical Center BuffaloEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 5h 25m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Elderwood at Amherst › All nursing homes in Amherst ›
Compare Elderwood at Amherst with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Beechwood Health Care Center · Getzville · 5 stars · 3.1 mi
- McAuley Residence · Kenmore · 5 stars · 3.6 mi
- St Catherine Laboure Health Care Center · Buffalo · 5 stars · 3.7 mi
- Degraff Memorial Hospital-Skilled Nursing Facility · North Tonawanda · 5 stars · 4.2 mi
Other Elderwood nursing homes in New York
- Elderwood at Lockport · Lockport · 4 stars
- Elderwood of Lakeside at Brockport · Brockport · 4 stars
- Elderwood at Grand Island · Grand Island · 3 stars
- Elderwood at Liverpool · Liverpool · 3 stars
- Elderwood at Lancaster · Lancaster · 3 stars
- Elderwood at Williamsville · Williamsville · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 17 Elderwood nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.