All states › New York › Brockport › Elderwood of Lakeside at Brockport
170 West Avenue Brockport, NY 14420 · Monroe County
CMS certification number 335569 · See this home on Medicare Care Compare
Is Elderwood of Lakeside at Brockport a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Elderwood of Lakeside at Brockport as of October 2026.
CMS rates it 4 out of 5 stars overall, above the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.07 hours per resident per day at Elderwood of Lakeside at Brockport, below the New York median of 3.57 (US median: 3.72). About 0.54 of those hours are from registered nurses. On weekends it falls to 2.42 hours, 21% below its all-week average. Ask how weekends are staffed. 65.4% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Elderwood of Lakeside at Brockport: Medicare and Medicaid
Elderwood of Lakeside at Brockport is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 2, 2025 and found 3 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 7 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 7 citations at Elderwood of Lakeside at Brockport across 3 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 7 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (5) and infection control (1). The most serious was cited under the CMS rule to "provide care and assistance to perform activities of daily living for any resident who is unable" (tag F0677, level E, April 2, 2025).
April 2, 2025 · 4 citations · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DAssist a resident in gaining access to vision and hearing services.
DProvide and implement an infection prevention and control program.
January 8, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 13, 2023 · 2 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Questions to ask on a tour of Elderwood of Lakeside at Brockport
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 21% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 65.4% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 1/5 | 5/5 |
| August 2026 | 4/5 | 4/5 | 1/5 | 5/5 |
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Location
Hospitals near Elderwood of Lakeside at Brockport
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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12.2 mi
Unity Hospital of Rochester RochesterEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 59m for patients treated and sent home
- 16.3 mi
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17.5 mi
Strong Memorial Hospital RochesterEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 7m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Elderwood nursing homes in New York
- Elderwood at Lockport · Lockport · 4 stars
- Elderwood at Amherst · Amherst · 3 stars
- Elderwood at Grand Island · Grand Island · 3 stars
- Elderwood at Liverpool · Liverpool · 3 stars
- Elderwood at Lancaster · Lancaster · 3 stars
- Elderwood at Williamsville · Williamsville · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 17 Elderwood nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.