All states › New York › Williamsville › Elderwood at Williamsville
200 Bassett Road Williamsville, NY 14221 · Erie County
All 5 nursing homes in Williamsville, NY (5 take Medicaid)
CMS certification number 335326 · See this home on Medicare Care Compare
Is Elderwood at Williamsville a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Elderwood at Williamsville as of October 2026.
CMS rates it 2 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.18 hours per resident per day at Elderwood at Williamsville, above the New York median of 3.57 (US median: 3.72). About 1.18 of those hours are from registered nurses. On weekends it falls to 3.50 hours, 16% below its all-week average. Ask how weekends are staffed. 70.4% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 3 administrators left in the past year.
About this nursing home
Paying for care at Elderwood at Williamsville: Medicare and Medicaid
Elderwood at Williamsville is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 21, 2025 and found 3 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Elderwood at Williamsville across 8 inspection dates, 10 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 21, 2025. The most common areas cited were quality of life and care (8) and nutrition and dietary (5). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, January 21, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
April 21, 2026 · 1 citation · includes complaint inspection
DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
July 22, 2025 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 1, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
January 21, 2025 · 7 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
April 23, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
January 26, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 20, 2022 · 7 citations
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
September 23, 2020 · 2 citations
DHonor the resident's right to manage his or her financial affairs.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Questions to ask on a tour of Elderwood at Williamsville
- Inspectors cited the home at the actual-harm level on January 21, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 1, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 70.4% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $75,553 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 21, 2025 | Fine | $75,553 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Elderwood at Williamsville
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.1 mi
Upstate New York VA Healthcare System (Western Ny VA Healthcare System) BuffaloEmergency room ★★★★★ Medicare overall 5 of 5
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7.0 mi
Erie County Medical Center BuffaloEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 5h 25m for patients treated and sent home
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7.5 mi
Sisters of Charity Hospital BuffaloEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 23m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Elderwood at Williamsville › All nursing homes in Williamsville ›
Compare Elderwood at Williamsville with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Beechwood Health Care Center · Getzville · 5 stars · 2.3 mi
- Harris Hill Nursing Facility · Williamsville · 5 stars · 3.6 mi
- Degraff Memorial Hospital-Skilled Nursing Facility · North Tonawanda · 5 stars · 6.9 mi
- St Catherine Laboure Health Care Center · Buffalo · 5 stars · 7.5 mi
Other Elderwood nursing homes in New York
- Elderwood at Lockport · Lockport · 4 stars
- Elderwood of Lakeside at Brockport · Brockport · 4 stars
- Elderwood at Amherst · Amherst · 3 stars
- Elderwood at Grand Island · Grand Island · 3 stars
- Elderwood at Liverpool · Liverpool · 3 stars
- Elderwood at Lancaster · Lancaster · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 17 Elderwood nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.