All states › New York › Utica › Utica Rehabilitation & Nursing Center
2535 Genesee Street Utica, NY 13501 · Oneida County
All 6 nursing homes in Utica, NY (6 take Medicaid)
CMS certification number 335471 · See this home on Medicare Care Compare
Is Utica Rehabilitation & Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Utica Rehabilitation & Nursing Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.63 hours per resident per day at Utica Rehabilitation & Nursing Center, about the same as the New York median of 3.57 (US median: 3.72). About 0.46 of those hours are from registered nurses. On weekends it falls to 2.97 hours, 18% below its all-week average. Ask how weekends are staffed. 59.1% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Utica Rehabilitation & Nursing Center: Medicare and Medicaid
Utica Rehabilitation & Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 23, 2026 and found 3 deficiencies. In total, inspectors issued 38 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 38 citations at Utica Rehabilitation & Nursing Center across 6 inspection dates, 9 of them from complaint investigations. 5 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 11, 2025. The most common areas cited were resident rights (10) and nutrition and dietary (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, January 14, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
February 23, 2026 · 3 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide and implement an infection prevention and control program.
February 11, 2025 · 13 citations, includes immediate jeopardy
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
FAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
FHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
FProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
FProvide and implement an infection prevention and control program.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide enough food/fluids to maintain a resident's health.
DPost nurse staffing information every day.
DProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
January 14, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
KTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
October 7, 2024 · 6 citations, includes immediate jeopardy · includes complaint inspection
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
ERespond appropriately to all alleged violations.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide medically-related social services to help each resident achieve the highest possible quality of life.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
October 23, 2023 · 1 citation · includes complaint inspection
DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
March 8, 2023 · 13 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Utica Rehabilitation & Nursing Center
- Inspectors cited the home at the immediate-jeopardy level on January 14, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on January 14, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 18% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 59.1% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $197,425 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 14, 2025 | Fine | $141,063 |
| Oct 7, 2024 | Fine | $56,362 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
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Location
Hospitals near Utica Rehabilitation & Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.2 mi
Wynn Hospital UticaEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 31m for patients treated and sent home
- 1.8 mi
-
13.3 mi
Rome Memorial Hospital, INC RomeEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 53m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Utica Rehabilitation & Nursing Center › All nursing homes in Utica ›
Compare Utica Rehabilitation & Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- MVHS Rehabilitation and Nursing Center · Utica · 3 stars · 1.1 mi
- The Pines at Utica Center for Nursing and Rehab · Utica · 2 stars · 1.1 mi
- Oneida Center for Rehabilitation and Nursing · Utica · 2 stars · 1.8 mi
- Charles T Sitrin Health Care Center · New Hartford · 2 stars · 2.9 mi
Other Personal Healthcare Management nursing homes in New York
- Dunkirk Rehabilitation & Nursing Center · Dunkirk · 5 stars
- Eden Rehabilitation Nursing Center · Eden · 5 stars
- Yorktown Rehabilitation & Nursing Center · Cortlandt Manor · 4 stars
- Plattsburgh Rehabilitation and Nursing Center · Plattsburgh · 4 stars
- Orchard Rehabilitation & Nursing Center · Medina · 4 stars
- Salamanca Rehabilitation & Nursing Center · Salamanca · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 21 Personal Healthcare Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.