All states › North Carolina › Fayetteville › Whispering Pines Nursing & Rehab Center
523 Country Club Drive Fayetteville, NC 28301 · Cumberland County
All 8 nursing homes in Fayetteville, NC (8 take Medicaid)
CMS certification number 345348 · See this home on Medicare Care Compare
Is Whispering Pines Nursing & Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Whispering Pines Nursing & Rehab Center as of October 2026.
CMS rates it 5 out of 5 stars overall, above the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.51 hours per resident per day at Whispering Pines Nursing & Rehab Center, above the North Carolina median of 3.57 (US median: 3.72). About 0.42 of those hours are from registered nurses. On weekends it falls to 3.66 hours, 19% below its all-week average. Ask how weekends are staffed. 32.9% of nursing staff left within a year (North Carolina median 48.5%). That is lower than most homes in North Carolina, a sign of a steadier team.
About this nursing home
Paying for care at Whispering Pines Nursing & Rehab Center: Medicare and Medicaid
Whispering Pines Nursing & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 30, 2026 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 5 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 5 citations at Whispering Pines Nursing & Rehab Center across 2 inspection dates, 2 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on February 16, 2024. The most common areas cited were resident assessment and care planning (2) and administration (1). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, February 16, 2024).
July 30, 2026 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure each resident receives an accurate assessment.
DPASARR screening for Mental disorders or Intellectual Disabilities
February 16, 2024 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Questions to ask on a tour of Whispering Pines Nursing & Rehab Center
- Inspectors cited the home at the actual-harm level on February 16, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Weekend staffing is 19% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,512 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 16, 2024 | Fine | $8,512 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 4/5 | 4/5 |
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Location
Hospitals near Whispering Pines Nursing & Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.2 mi
Fayetteville Nc VA Medical Center FayettevilleNo ER listed in Medicare data ★★★★★ Medicare overall 5 of 5
- 3.5 mi
-
5.7 mi
Cape Fear Valley Medical Center FayettevilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 36m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Whispering Pines Nursing & Rehab Center › All nursing homes in Fayetteville ›
Compare Whispering Pines Nursing & Rehab Center with the 3 closest homes side by side ›
Other Century Care Management nursing homes in North Carolina
- Haymount Rehabilitation & Nursing Center · Fayetteville · 5 stars
- Crystal Bluffs Rehabilitation and Health Care Center · Morehead City · 5 stars
- Bayview Nursing & Rehabilitation Center · New Bern · 4 stars
- Scottish Pines Rehabilitation and Nursing Center · Laurinburg · 4 stars
- Heartland Living & Rehab at the Moses H Cone Memor · Greensboro · 4 stars
- Adams Farm Living & Rehabilitation · Jamestown · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 Century Care Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.